Testimonial Star Rating - 1300718
by Hilda Reingold - 12/4/2019
I am totally satisfied with the timeliness, courtesy, expertise, reliability of BMW Plumbing. Over the many years this company has serviced our frequent needs, emergencies and routine, the response and quality remain unsurpassed. I recommend them highly, commend them, and intend to recommend them to all who require plumbing services. Hilda Reingold
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Testimonial Star Rating - 1300719
by Dennis Burke - 12/4/2019
On time and on budget. Tom is always pleasant and helpful.
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Great work!
Testimonial Star Rating - 1297302
by david m. - 11/28/2019
Dan was professional, kind, patient answering our 800 questions. We are very happy!
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Excellent!
Testimonial Star Rating - 1297303
by Valerie P. - 11/27/2019
They addressed all my issues and I'm so happy! Thank you!
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Fabulous In Every Way
Testimonial Star Rating - 1297304
by Michael S. - 11/27/2019
Fine job. Good to have him in our home. Top review, 5 stars!
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A Positive Experience
Testimonial Star Rating - 1297305
by Susie H. - 11/27/2019
The technician who came out was caring and explained the situation, and even gave me some good advice on a sump pump. I'm happy we switched to BMW from another company, who had appeared to take advantage of the hours spent on the job.
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good as expected
Testimonial Star Rating - 1278223
by peter e. - 11/16/2019
good as always
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Dan was great!
Testimonial Star Rating - 1278224
by suzanne R. - 11/13/2019
I trust BMW!!
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Great Company
Testimonial Star Rating - 1278225
by MJ H. - 11/13/2019
We only use BMW for all of our plumbing needs. Fast, professional, and reasonably priced. You can't go wrong.
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Great job!
Testimonial Star Rating - 1266920
by Ingrid C. - 11/8/2019
Conrad did a fantastic job rodding our pipes when the sink stopped draining. He was here 30 min after I called, was very pleasant to deal with, and got the job done without any problems. I am so glad to have a functional sink again!
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Testimonial Star Rating - 1260666
by Shirley Craven - 11/6/2019
They are knowledgeable, and accommodation to every call I make to them. I have used them for many years. I highly recommend them.
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Work completed in timely manner.
Testimonial Star Rating - 1297306
by Susie H. - 11/6/2019
Conrad did an excellent job. He thoroughly explained the situation. He made recommendations and seemed to care about our situation. Very polite too.
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repair of leaky outdoor spigot
Testimonial Star Rating - 1254253
by Paul S. - 11/2/2019
Appointment was easily arranged. Repair done without undue disruption and no mess. Spigot is dry!
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Testimonial Star Rating - 1252613
by Jeffrey Czarnik - 11/1/2019
On time outstanding work!!!!!!!
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Great Service
Testimonial Star Rating - 1254254
by Shari v. - 10/31/2019
Very responsive. Explained every thing well
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Great service
Testimonial Star Rating - 1254256
by Robert D. - 10/29/2019
Dan repaired two of our toilets and a shower valve. He was very knowledgeable, professional and worked quickly. I would highly recommend BMW Plumbing, particularly Dan, for anyone needing plumbing services. When the need arises, we will call BMW.
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great job Mario
Testimonial Star Rating - 1245080
by dale g. - 10/26/2019
BMW always comes thru Mario does a great job.
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All went well
Testimonial Star Rating - 1245081
by gilbert g. - 10/26/2019
The gentleman who came was very nice, quick and got the job done very professionally
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Testimonial Star Rating - 1245630
by Lindsey R. - 10/26/2019
We had an issue with our sewer backing up into our laundry room. I was stressed, as we were having a party that night and I was not ready to deal with a plumbing issue. They had someone out to fix the issue within 1 hour and the issue was fixed within 2 hours. I am am also happy with how careful they were around my house, I appreciate it. Awesome job BMW plumbing! Thanks again.
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Never had a problem with services rendered by BMW Plumbing.
Testimonial Star Rating - 1245083
by Sheryl M. - 10/25/2019
We have always had great luck and great satisfaction with BMW Plumbing. The service men are on time, efficient, and always solve our plumbing problems.
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Mario has been to the house for so many years now to turn on and off the sprinklers.
Testimonial Star Rating - 1245082
by lester r. - 10/25/2019
Mario is wonderful. He is always on time and very professional. It’s a pleasure all these years to have him come to turn on and off the sprinklers.
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Very positive. Dan was thorough and efficient.
Testimonial Star Rating - 1245085
by Kim S. - 10/22/2019
A pleasure. Knowledgeable.
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Excellent in every aspect. Polite. Efficient. Very little, if any, clean up.
Testimonial Star Rating - 1245084
by Tim & Adele C. - 10/22/2019
Would highly recommend BMW Plumbing in the future to friends and clients (I am a real estate broker).
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Excellent.
Testimonial Star Rating - 1245086
by Raja P. - 10/22/2019
Conrad is very courteous, knowledgeable and very thorough with his work. He answered all the questions and I would not hesitate to recommend them to my friends.
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Great plumber
Testimonial Star Rating - 1245087
by Jeffrey S. - 10/18/2019
Bmw always does a great job
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Testimonial Star Rating - 1233104
by Matt C. - 10/17/2019
Fast, efficient, neat, ; what more do you want?
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An extremely reliable company that consistently provides excellent service!
Testimonial Star Rating - 1245088
by sandye a. - 10/14/2019
An extremely reliable company that consistently provides excellent service!
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Andy is very nice! He checked thoroughly. And he explained in details what options I have. Highly recommend him.
Testimonial Star Rating - 1226045
by Linsey X. - 10/11/2019
I bought the membership which covers the annual inspection. Andy did a nice job to inspect the plumbing. He recommends me to replace back up battery of the pump sump - I did not notice they did nor work. I let him to do the replacement.
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Conrad was great!
Testimonial Star Rating - 1226046
by Jessica R. - 10/7/2019
Arrived on time, fixed the problem in under 5 minutes, then did an additional task for us. Thank you!
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Good work.
Testimonial Star Rating - 1211967
by carlos a. - 10/3/2019
Very professional and courteous.
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Service is great
Testimonial Star Rating - 1211969
by mrs w. - 10/1/2019
From the time Conrad got to my house and made a diagnosis was finished in a very timely manner!
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Conrad was amazing--efficient, proficient and very considerate.
Testimonial Star Rating - 1211970
by ms r. - 10/1/2019
Do not hesitate to hire BMW for your plumbing needs. I was completely satisfied with all aspects of my service call with them, and that is really saying something, as I am a harsh critic if I do say so myself!
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Excellent.
Testimonial Star Rating - 1211972
by Cathy R. - 9/30/2019
Gordon was wonderful. He arrived on time, was very respectful of me and my home, took his time to carefully explain the problem with our sump pump, and went out of his way to ensure that I got the best purchase price for the labor and parts needed A truly excellent...
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Conrad always delivers!
Testimonial Star Rating - 1211971
by Darcy L. - 9/30/2019
He even brought to my attention my outlet was sparking so I should call an electrician. Already been through two fires, don't need a third. Greatly appreciated.
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Professional, thoughtful and thorough
Testimonial Star Rating - 1200879
by Paul Y. - 9/27/2019
Professional, thoughtful and thorough — clear explanations of the issues and did not try to oversell at all!
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Tom was excellent.
Testimonial Star Rating - 1200880
by Donna O. - 9/22/2019
Tom was excellent.
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John’s the man! Great, timely and professional.
Testimonial Star Rating - 1188656
by Dorothy B. - 9/20/2019
John was very professional. He assisted with a toilet flapper problem, as well as provided me with a cautionary estimate. He went above and beyond, did the job and explained everything thoroughly. I’d recommend him to anyone because he is fair and above all does a...
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Fast & Efficient
Testimonial Star Rating - 1188657
by James S. - 9/19/2019
Very satisfied. Excellent experience.
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timely, good quality and always professional
Testimonial Star Rating - 1188658
by Arthur E. - 9/16/2019
I have been using BMW for several years. They have always responded quickly which is important given that the need was always immediate. They are always thorough and professional. More recently, i had a number of items needing work. They arrived at the exact...
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John was wonderful. He trouble shot and found a problem that could have caused a huge flood
Testimonial Star Rating - 1177457
by Donna P. - 9/14/2019
Very happy with whole company
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Service was great!
Testimonial Star Rating - 1177458
by Eugene S. - 9/14/2019
On time, work satisfied & informative.
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It was a very pleasant experience, and I was completely satisfied with the work performed by Dan.
Testimonial Star Rating - 1177459
by Maria B. - 9/13/2019
Dan was very patient and thorough. He answered all of my questions to my satisfaction. He is very knowledgeable in his trade and extremely professional. Dan is an excellent representative for your company.
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excellent as usual
Testimonial Star Rating - 1177460
by Judith G. - 9/12/2019
I just recommended you on my neighborhood network
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On time. Helpful and efficient
Testimonial Star Rating - 1177461
by carl r. - 9/9/2019
Did the job well. On time. Gave me advice where I asked and needed. Cleaned up after himself.
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Testimonial Star Rating - 1171400
by Jim Kaulentis - 9/9/2019
as good as it gets, couldn't have been better
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On time & Professional
Testimonial Star Rating - 1166966
by Suzanne H. - 9/6/2019
Our plumber arrived right on time as expected, diagnosed the problem and fixed it quickly. We are very happy.
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Toilet repair
Testimonial Star Rating - 1166965
by bob b. - 9/6/2019
I wasn't sure a repair was even needed, but called Andy and explained the symptoms, and in turn he explained the components, and then dispatched Conrad to investigate and recommend. He was prompt and good-natured and upon examination, determined that the fill valve...
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They provided very good, professional service on time and within budget.
Testimonial Star Rating - 1166967
by Robert R. - 9/5/2019
Conrad came out to our home and assessed the work to be done. He was on time, courteous, and knowledgeable. He knew just what to do and gave us an estimate. He stayed within our budget and did a professional job. If we need more work done in the future, we will...
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polie awesome folks to deal with
Testimonial Star Rating - 1160088
by alan m. - 8/28/2019
I have been using BMW for years and the service is tremendous and all folks are capable and courteous!!
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Conrad was great :)
Testimonial Star Rating - 1160087
by D A. - 8/28/2019
Very professional, great advice, will call again when needed
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Testimonial Star Rating - 1200097
by Keith S. - 8/27/2019
I have used BMW Plumbing for a number of projects over the last 8 years (sump pumps, sewer work, sinks, toilets, etc.). I've used them for both regular maintenance issues and home improvement projects. Their plumbers do great work and Mike, the owner, is always available to answer questions or come by to talk through different options. Regardless of the scope of work BMW always does a professional job and leave my house in clean and working order. Plumbing issues always seem to occur at the most inopportune time but it is great to have a top notch plumbing company to call to help and know that I'll be treated honestly and fairly.
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Great experience
Testimonial Star Rating - 1160089
by Brandon G. - 8/25/2019
In a water back-up crisis on a Sunday, we were so relieved to have reached BMW for help. After attempting to coach us over the phone, it became apparent that we needed in-person help. Dan arrived promptly and calmly, efficiently resolved the problem, all the while...
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Our go to company for Plumbing problems
Testimonial Star Rating - 1152213
by joel m. - 8/20/2019
Install on toilet handle needs an adjustment... every time you push the handle , internally it hits and lifts the tank top. We have some upcoming work, we can handle then.
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Always helpful, professional and beyond reliable!
Testimonial Star Rating - 1152214
by Joseph G. - 8/19/2019
We are so impressed with BMW plumbing. They are always helpful, professional and beyond reliable! Experts!
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As Usual Diagnosed Problem Quickly & Fixed
Testimonial Star Rating - 1160090
by Patty D. - 8/13/2019
BMW has serviced my property for many years and I plan on many years to come. Professional, reliable, friendly and absolutely fair pricing. John was the technician.
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John was excellent.
Testimonial Star Rating - 1132209
by Walt H. - 8/9/2019
He was not only timely, but explained exactly what was needed and what he did. He's also very professional
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Great work as usual
Testimonial Star Rating - 1132210
by mr a. - 8/8/2019
BMW always does quality and reliable work.
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Always prompt & professional
Testimonial Star Rating - 1122424
by laura h. - 7/30/2019
BMW plumbing is my go to for any plumbing issue from regular maintenance to construction.
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Excellent
Testimonial Star Rating - 1122425
by Judy C. - 7/30/2019
Great
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Excellent as always
Testimonial Star Rating - 1113250
by Jack M. - 7/26/2019
Super clean installation , no mess.
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Great company!
Testimonial Star Rating - 1113251
by Carole B. - 7/26/2019
Conrad was great when we had him out to rod our sewer lines. He explained what he was doing and made sure the job was done right. Will call BMW Plumbing for any of our future plumbing needs.
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Excellent Work and Customer Service
Testimonial Star Rating - 1113252
by Bradley D. - 7/24/2019
This was our second time calling BMW and we made sure to request Conrad. My wife and I both think he is great! He's very professional and always leaves us feeling reassured that we paid for quality work. I'm sure this company has other great plumbers but we will...
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Very Professional! Extremely Courteous!
Testimonial Star Rating - 1113253
by Mike N. - 7/22/2019
John & Charles are fantastic, polite, detailed and professional. Please take care of them as they represent BMW well!
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Efficient courteous and punctual
Testimonial Star Rating - 1108572
by Steve W. - 7/19/2019
Conrad quickly diagnosed our problem with multiple sump pumps and installed quickly Very satisfied
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Testimonial Star Rating - 1105222
by Andrea McLennan - 7/19/2019
Tom was amazing. Personable and got the job done perfectly. I always trust BMW. Thanks Tom.
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The Best Company
Testimonial Star Rating - 1105248
by bill s. - 7/19/2019
I have been a customer for many years. Their employees are the best and nothing is too much for them to repair or otherwise fix any issue that comes up.
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Fast Response and Efficient service
Testimonial Star Rating - 1105249
by Phil D. - 7/15/2019
Conrad came out the same day I called to straighten out a toilet wax sealing job I botched up. He not only fixed the problem, he explained what he was doing and I could recognize where I had gone wrong. He also indicated how I could tune up my toilets to imorove...
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Testimonial Star Rating - 1101140
by Matt C. - 7/13/2019
I highly recommend BMW, fast, efficient, clean, friendly. What more do you want?
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Great company
Testimonial Star Rating - 1100744
by saul silverstein s. - 7/12/2019
Mike Dixon installed the lawn sprinkler for home in 1980...Since 1980 he has taken care of all our plumbing problems.
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work was done professionally
Testimonial Star Rating - 1100745
by gerald c. - 7/10/2019
Plumber did a professional job, friendly.
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Dan was very good
Testimonial Star Rating - 1297307
by Susie H. - 7/7/2019
Dan is very professional and did a great job.
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Excellent service
Testimonial Star Rating - 1100746
by M J B. - 7/7/2019
Timely pleasant very capable
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On time, pleasant, efficient
Testimonial Star Rating - 1093743
by Dennis S. - 7/6/2019
Found my problem quickly and repaired.
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Andy retrieved a wash cloth from the toilet and didn't make me feel stupid or foolish for letting that happen.
Testimonial Star Rating - 1093744
by Christine H. - 7/3/2019
Andy phoned to tell me he'd be about 10 minutes later than the time frame originally given me and I appreciated his courtesy in doing so. He handled the problem efficiently and easily and we were both relieved that it wasn't any worse.
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Still the best
Testimonial Star Rating - 1093745
by mr s. - 7/2/2019
For peace of mind I always call BMW
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nothing else to add
Testimonial Star Rating - 1081964
by christopher r. - 6/28/2019
Quick, thorough and professional
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Mike and hisc
Testimonial Star Rating - 1081965
by john r. - 6/28/2019
Mike is a pro. Real clear plan on the work he is going to do. The rest of the team did a great job and answered any questions I had.
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Excellent service!
Testimonial Star Rating - 1081966
by Gary L. - 6/26/2019
Suspected problem with my sump pump . My usual plumber was unable to fit me in anytime soon. Called BMW and as a first time customer I wasn't sure how fast they would respond- but Conrad came out within an hour. . He diagnosed and repaired the problems quickly...
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Testimonial Star Rating - 1077162
by Rick Chang - 6/25/2019
Very satisfied customer here.
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Conrad was great!
Testimonial Star Rating - 1081967
by M D. - 6/24/2019
I was very pleased with the entire experience! Conrad arrived on time and gave me a clear explanation of what was required and what it would cost. He quickly made the necessary repairs and then shared some valuable recommendations regarding some future plumbing...
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Outstanding service & highly professional
Testimonial Star Rating - 1081968
by R Z. - 6/24/2019
John helped us diagnose and solve a somewhat complicated plumbing issue. He was knowledgeable, professional, respectful and a pleasure to work with. One more example of exceptional service from BMW Plumbing.
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Very professional and efficient
Testimonial Star Rating - 1081969
by larry c. - 6/22/2019
Very professional and efficient
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Great! All in order
Testimonial Star Rating - 1074275
by alejandro q. - 6/22/2019
Thanks for the flexibility
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Conrad was great!
Testimonial Star Rating - 1074277
by Jo Anne R. - 6/19/2019
I had an ejector pump in my basement replaced. Conrad was great! He was very professional, efficient, and personable. He explained everything and answered all of my questions. He also left the space around the pump cleaner than when he arrived. Having work done...
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Always Good!
Testimonial Star Rating - 1074276
by Arlene H. - 6/19/2019
I like BMW Plumbing and will have some of the work done ASAP!
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Five stars!
Testimonial Star Rating - 1074278
by Sharon P. - 6/18/2019
Wonderful, clean. Explained everything clearly. Explained guarantee and benefits of gold membership.
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We were very impressed.
Testimonial Star Rating - 1074279
by sherwyn w. - 6/16/2019
John gave us a very good idea of the needs and care of our house.
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sewer rodding
Testimonial Star Rating - 1074280
by jeff r. - 6/15/2019
Conrad is simply the best! He came to my house on the same day I called. He fixed the problem by rodding out my sewer pipes quickly and the charges I felt were reasonable. It does not get better than this. I was so impressed with Conrad that I signed up for annual...
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an overall great experience
Testimonial Star Rating - 1064558
by Jack N. - 6/14/2019
John from BMW performed work in a timely fashion and was very helpful.
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Outstanding Service! Always First-Class!
Testimonial Star Rating - 1064559
by Gary W. - 6/13/2019
Arrived within one hour of my call to Andy at BMW. John S., the plumber, replaced the sump switch and also pointed out that the electric power supplied to the primary and back up sump was possibly too low. He suggested that should be checked out. Thank you!
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the job was performed very well
Testimonial Star Rating - 1064561
by susan k. - 6/13/2019
good job report was not sent right away and not bmw workers fault but the office
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Great job!
Testimonial Star Rating - 1064560
by Allyson H. - 6/13/2019
Tom did a great job in both investigating the cause of the problem as well as how to resolve it. Tom was knowledgeable, helpful, and experienced in a way that I had not experienced with many previous plumbing companies.
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Excellent
Testimonial Star Rating - 1064562
by Philip A. - 6/12/2019
I experienced quick and good advice from Conrad. He was on time, did a neat job and told me all of the things he was going to do. I would be pleased to refer BMW to my friends, Rick and Conrad in particular.
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We had a clogged storm sewer line
Testimonial Star Rating - 1064564
by Gary K. - 6/9/2019
We needed our storm sewer line rodded- BMW sent out a serviceman the same afternoon who completed the job quickly and made sure everything was running properly. Tom was courteous and explained everything he was doing. Excellent company.
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Service like no other!
Testimonial Star Rating - 1064563
by Courtney W. - 6/9/2019
They got me on their schedule the next day and had the plumbing repair done in an hour! I will never use anyone else!
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Testimonial Star Rating - 1058753
by Craig D. - 6/8/2019
I'd recommend BMW without hesitation. Our water heater broke and leaked in our basement and with 30 minutes on a Saturday morning, they were at my house to replace the water heater. Very responsive and professional and plan to use/recommend BMW's services in the future.
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Excellent.
Testimonial Star Rating - 1058298
by Pat S. - 6/4/2019
Desperate because the basement was flooded. Immediate care. Could not ask for better services!
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Andy did a great job.
Testimonial Star Rating - 1051215
by jim m. - 5/30/2019
Fast, efficient, knew what he was doing. Kind, courteous, and professional. Equipment was in good shape
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Came out soon after I called
Testimonial Star Rating - 1051216
by Bill S. - 5/30/2019
Outstanding job in every sense of the word! I had a bad value on a power toilet. They called the manufacture and secured the replacement part for free, even though they did not install it originally.
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Testimonial Star Rating - 1047178
by Gayle Edmunds - 5/29/2019
Andy was very professional and knowledgeable. He did an excellent job diagnosing the problem with the hot water heater. Unfortunately, it had to be replaced, but BMW got the job done very quickly and expertly.
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Took care of several items at once. Tried to fix a minor sink leak the simple way at first to save me money, only later then had to do the more expensive full repair.
Testimonial Star Rating - 1051217
by Michael F. - 5/29/2019
A slowly dripping faucet was no big deal so the plumber tried to save me money by seeing if cleaning the aerator was sufficient. When that was not, a quick second visit was required for the more expensive replacement of cartridges. Several other household fixes...
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Highly recommend BMW plumbing
Testimonial Star Rating - 1051218
by Sarah B. - 5/28/2019
Top rate organization. Skilled and knowledgable technicians who are polite and easy to have in your home.
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Fabulous service
Testimonial Star Rating - 1043744
by james m. - 5/23/2019
Rick, was great... thank you!
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Back flow and regular plumbing
Testimonial Star Rating - 1043746
by Jeffrey S. - 5/23/2019
BMW is by far the best plumbing company on the North Shore Always professional and do a thorough job.
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Awesome!!!
Testimonial Star Rating - 1043745
by Jennifer H. - 5/23/2019
Very happy with service
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Good explanation for what needed to be done
Testimonial Star Rating - 1043742
by lynn f. - 5/23/2019
On time, professional, courteous, and skillful.
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Very satisfied
Testimonial Star Rating - 1043743
by Gerry G. - 5/23/2019
Plumber was early and completed servicing my sump pump in a minimal amount of time.
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I depend on you guys!
Testimonial Star Rating - 1043747
by suzanne R. - 5/22/2019
Thank you!!!!
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Full house check repair of a pump
Testimonial Star Rating - 1037833
by nathan t. - 5/18/2019
Took care of everything
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Excellent service
Testimonial Star Rating - 1037834
by edwin b. - 5/18/2019
Mario is very good.
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Great Response!
Testimonial Star Rating - 1037835
by Laura H. - 5/16/2019
I called BMW Plumbing Inc this morning with a backed up sewer and they moved things around on their schedule to accommodate our urgent situation. Tom was here in an hour. He was incredibly professional and took care of the problem promptly. He also took great...
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Excellent, friendly, knowledgeable service.
Testimonial Star Rating - 1029497
by Robert P. - 5/10/2019
As stated above, I was very pleased with the friendly, knowledgeable service Tom provided us. I would recommend him to everyone.
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Very Good, As Always
Testimonial Star Rating - 1029498
by James M. - 5/9/2019
Happy you were able to find a replacement kit for my faucet on a 10+-year-old unit which minimized the work needed and properly matched other fixtures.
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Conrad did a great job.
Testimonial Star Rating - 1029499
by eliza a. - 5/8/2019
BMW replaced my sump pump. They came out right away . Accessed the problem and completed the work.
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Great service
Testimonial Star Rating - 1029500
by Carol S. - 5/6/2019
This service call was for a hot water heater inspection. Recommended service was performed in order to extend the life of the water heater.
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Testimonial Star Rating - 1019644
by John Bakalar - 5/2/2019
On time, on budget. Efficient.
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Tom and BMW are excellent.
Testimonial Star Rating - 1009461
by Jim E. - 4/22/2019
Tom is professional, expedient and trustworthy - he's a pleasure to work with.
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Excellent as usual!
Testimonial Star Rating - 1004738
by Irene R. - 4/18/2019
Timely, friendly people get the work done quickly and professionaly.
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Repaired leaking pipe
Testimonial Star Rating - 1004739
by ashur j. - 4/17/2019
While we were in vacation, it daughter noticed the sound of water leaking in the basement. We called BMW plumbing while we were in Mexico and made arrangements to have our friend let the plumber in. Not only was the leaking pipe get repaired, a long standing issue...
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Very Very Good
Testimonial Star Rating - 997152
by Clarion M. - 4/16/2019
He was very professional. Explained every aspect clearly. He was very efficient and time conscious.
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Conrad was excellent!
Testimonial Star Rating - 997153
by Scott L. - 4/15/2019
Conrad did a terrific job on my parents' home. There was no water due to damage resulting from an old water softener still connected but not being used for years. He also replaced a cartridge in kitchen faucet, and resolved some issues with toilets...
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Lou was on time, pleasant and gave me good advice on the use of my garbage disposal.
Testimonial Star Rating - 994171
by Susan H. - 4/13/2019
Lou came to fix our problem, but he also showed us things on our disposal that the original installer hadn’t told told us. I take for the quality of his work for granted....it is his interpersonal skills that I most appreciate.
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Job Well Done
Testimonial Star Rating - 1254257
by Shari v. - 4/12/2019
This was a job well done. When I needed to push the appointment back an hour they were happy to do that. The WhenI was running late the plumber was happy to come a half an hour later. When he was here he identified the problem and explained what he needed to do. He...
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Lou was great, explained things very well
Testimonial Star Rating - 994174
by Robin B. - 4/12/2019
Lou sold me on BMW. I was not before he came. So nice and gave me hints on what to watch with my faucet hose. I will use BMW in the future as long as he comes! I do think you need to improve on your price quoting and charges. This was not on him. He was...
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Always dependable, efficient and meticulous.
Testimonial Star Rating - 994172
by Ellen G. - 4/12/2019
Couldn't be happier with the outdoor work that was performed. BMW attached our home sump pump output to the village's system and after the first rain we had no water in the back yard. The hand dug the trenches and it did an incredible job cleaning up.
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I was very pleased with the service I received.
Testimonial Star Rating - 994175
by Tracy M. - 4/11/2019
Lou, the technician that came out today, did a very thorough plumbing inspection. I appreciate the way he explained everything to me and provided me with advice and suggestions for keeping my plumbing in good order.
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A Wonderful Experience That We Have Enjoyed For Over 25 Years!
Testimonial Star Rating - 994176
by Lorraine L. - 4/9/2019
I cannot say enough about BMW Plumbing. They are always ready to fill our time frame, answer our questions honestly and to offer suggestions to keep our plumbing running smoothly!
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Great!
Testimonial Star Rating - 994177
by Judy P. - 4/9/2019
Conrad was on time, efficient, he did a quality job quickly! He cleaned up after himself and was respectful of my household belongings. I would be happy to have him do work the next time I need it.
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Excellent job
Testimonial Star Rating - 994178
by william s. - 4/8/2019
Excellent and efficient process. Very professional and open to questions.
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Testimonial Star Rating - 985307
by Robert Benton - 4/8/2019
Conrad was the representative of BMW. He was punctual and most helpful, and in addition to the reason for the visit (changing the batteries in my battery backup for the sump pump), I had arranged for him to look at a few minor problems with our plumbing. He was thorough and had parts in his truck to solve those problems, plus cleaning out a very slow drain in the master bath. The visit was, to me, top-rated.
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Quality work
Testimonial Star Rating - 984339
by Leonard/Phyllis A. - 4/6/2019
They do it right the first time
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Rodding sewer line
Testimonial Star Rating - 984340
by Jason S. - 4/4/2019
Lou and his partner were beyond great. Worked fast, were polite, let me know everything that they were doing. They did great work, at a great price. BMW is my go to plumbing choice now! Thanks so much!
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Lou was on time and very professional. He also had a nice and friendly attitude.
Testimonial Star Rating - 984341
by Amadeo C. - 4/3/2019
Good service and work. Lou suggested that the cartridge in the tub faucet be replaced instead of replacing the whole unit. This was a much less expensive solution. Also, He was clean and did not leave any mess behind.
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BMW Visit Conrad
Testimonial Star Rating - 984342
by Brian O. - 4/1/2019
Conrad did great today, very helpful fast and took the time to explain the sump issue to me. Great guy.
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It went great!
Testimonial Star Rating - 994179
by Judy P. - 3/31/2019
Conrad was timely, efficient, professional. He cleaned up after himself. He was respectful of the household belongings. It was great!
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Excellent service.
Testimonial Star Rating - 984343
by bill s. - 3/31/2019
Very punctual and professional. Offered solutions and explained options. Will definitely use BMW in the future.
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See below.
Testimonial Star Rating - 977351
by Robert P. - 3/30/2019
It's great to have a plumbing company that you can depend upon.
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Positive Experience, Very Professional!
Testimonial Star Rating - 977352
by Sandra R. - 3/29/2019
BMW Plumbing Inc really do excellent, quality work. I have used them before, and I keep going back. They are very prompt, always arriving at their appointments with me on time. They are true craftsmen and very professional in the way they speak with me and...
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Professional and Informative!
Testimonial Star Rating - 968367
by Jack H. - 3/25/2019
Conrad with BMW Plumbing Inc was on time, professional, informative and quickly discovered the problem. He was able to repair the blockage and clear out the roots from the pipe. He is really great to work with. I would definitely recommend BMW Plumbing Inc...
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So far -- So good
Testimonial Star Rating - 965433
by neal d. - 3/21/2019
I did a cold call on BMW to request a sump inspection. Call was received courteously and they understood the problem immediately. Inspection was scheduled for the next day and took place on time. Tom was professional and personable and all the time required to...
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BMW provides wonderful customer service. Dan provided a clear explanation of costs and services.
Testimonial Star Rating - 965434
by Lynne L. - 3/20/2019
Dan thoroughly explained everything to me before starting the work. He also showed me how test my sump pump systems. I've been a client of BMW Plumbing for 14 years and highly recommend the company and Dan.
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Professional & excellent service
Testimonial Star Rating - 965435
by bruce c. - 3/19/2019
I am pleased with the consistent quality service provided by BMW. BMW is the first plumbing service we call.
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problem solved
Testimonial Star Rating - 965436
by Walter S. - 3/16/2019
slow running drain in the shower
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Excellent service
Testimonial Star Rating - 965437
by Tom R. - 3/15/2019
Conrad is always very professional and thorough. Always explains exactly what needs to be done and why. He's a great asset to your company.
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The best around
Testimonial Star Rating - 965438
by Beth G. - 3/14/2019
Reliable, honest, and fair pricing
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Very Pleased With Work
Testimonial Star Rating - 965439
by Susan H. - 3/11/2019
Tom was excellent. He gave me a clear analysis of the problem, and he took his time to explain it. He seemed very knowledgeable. It drives me crazy when servicemen ask to use our powder room or bathroom, but Tom didn't ask me. Thank you.
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Winter Pipe Burst
Testimonial Star Rating - 943806
by Joseph D. - 3/1/2019
I had Conrad come out to help me with a pipe burst he was very courtesy and kind to assist with our problem and was kind to talk through other issues that were experiencing at our home. Great team great service!
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Excellent
Testimonial Star Rating - 943807
by Kim M. - 2/28/2019
Repairmen showed up on time, reviewed the problem with me, explained how to fix it and the cost. Completed in a timely manner.
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Provided thorough analysis of problem and presented multiple solutions to resolve issue.
Testimonial Star Rating - 937533
by Rick N. - 2/24/2019
Once clear on problem Tom spent time evaluating potential causes and presented multiple options to fix problem; each solution varied with cost, time and effort. Tom provided sufficient information to help customer make an educated decision on what was best, most...
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quick response, immediate problem was fixed, and cause was diagnosed and fixed speedily.
Testimonial Star Rating - 937534
by julian h. - 2/24/2019
very professional.
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Very nice work
Testimonial Star Rating - 937537
by debbie c. - 2/22/2019
The technician was here very quickly even tho it was a weekend. I was given different options for a repair and the issue was resolved.
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excellent service
Testimonial Star Rating - 937535
by larry n. - 2/22/2019
We have used BMW for years. Trusted and fair.
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sump pumps
Testimonial Star Rating - 937539
by Renee R. - 2/21/2019
Cleaned and serviced our four sump pumps. Great job, Tom!
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I always depend on you.
Testimonial Star Rating - 937538
by suzanne R. - 2/21/2019
You guys are the best!!
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BMW is the most professional,organized and on time company!
Testimonial Star Rating - 930928
by mrs w. - 2/15/2019
Mike, the owner is amazing! Very hands on with his entire staff and always knows what’s going on with all his clients! I can’t say enough! Wish all companies could Be like this!!!
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Very Positive!
Testimonial Star Rating - 927847
by Mitchell K. - 2/14/2019
Tom was friendly and solved our plumbing problems swiftly!
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Very professional,efficient and knowledgeable
Testimonial Star Rating - 927848
by mrs p. - 2/12/2019
I depend on bmw to respond to emergencies regardless of weather. They have never let us down
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Testimonial Star Rating - 922759
by Jim Kaulentis - 2/8/2019
couldn't have been better
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Overall great service
Testimonial Star Rating - 927849
by Lisa H. - 2/8/2019
Lou was very professional, nice and helpful
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Great service
Testimonial Star Rating - 927850
by chris s. - 2/8/2019
Thank you!! Service was quick and complete. I will definitely call again!
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Excellent
Testimonial Star Rating - 927851
by Jeffrey K. - 2/8/2019
They were excellent.
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Testimonial Star Rating - 923790
by Michelle S. - 2/8/2019
Expensive but quick, courteous, clean and now my toilet works! You get what you pay for.
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BMW plumbing does Not disappoint!
Testimonial Star Rating - 927852
by Wendy w. - 2/7/2019
Always Great Work!
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Reliable, on time and efficient
Testimonial Star Rating - 927853
by C R. - 2/6/2019
Highly recommend BMW plumbing. They come out ASAP especially if you have an emergency. They always give you an estimate and diagnose the problem before they fix it. Great warranties too
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Always very pleased with the service and attentiveness I receive
Testimonial Star Rating - 927854
by Cathy R. - 2/6/2019
Excellent quality of service, attentiveness and dependability
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Excellent!
Testimonial Star Rating - 927856
by Suzy F A. - 2/5/2019
Very pleased with Dan/BMW Plumbing. He explained everything and fixed the leaks. Friendly and competent. He even took photos to make sure we had the right parts and fit and for future records/reference. We will definitely use BMW in the future.
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Service Call
Testimonial Star Rating - 927855
by cathy s. - 2/5/2019
As always, BMW has taken care of our plumbing needs promptly, professionally and efficiently. Thank you!
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They did an excellent job for me all weekend.
Testimonial Star Rating - 927857
by susan r. - 2/5/2019
Saturday Ed came out to may house and did an excellent job. Sunday Tom came to my house and also did an excellent job! When I called BMW both times, Mike got back to me in a timely manner. I am very appreciative for all of their help.
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Timely and Honest
Testimonial Star Rating - 927860
by christopher r. - 2/4/2019
Always reliable
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Quick, fairly priced & honest
Testimonial Star Rating - 927858
by joe z. - 2/4/2019
We have used BMW plumbing for a couple of emergency issues. Responses have been quick and timely. Effective solutions have been honest and fairly priced. Would highly recommend!
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Quick and Professional
Testimonial Star Rating - 927859
by Kate p. - 2/4/2019
I have used BMW Plumbing for a number of issues and they have always been helpful, professional and quick. I called this morning and Tom was out by the afternoon and quickly resolved our issues.
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Excellent service
Testimonial Star Rating - 927861
by Carol S. - 2/2/2019
Fast, efficient, friendly. Great service.
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Nothing wrong with this job other than the difficulty doing this review
Testimonial Star Rating - 927864
by Art C. - 2/1/2019
Good job and timely considering the bad weather well below zero
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Home and Coach House Plumbing
Testimonial Star Rating - 927862
by Richard S. - 2/1/2019
Ed and Tom did great jobs for us on our plumbing work. BMW Plumbing always does top of the line work for us at reasonable prices. They are very responsive, always courteous and willing to patiently answer all of our questions. And they are great at discovering our...
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They arrived on time. Plumber fixed leaking toilet. and was polite.
Testimonial Star Rating - 927863
by john D. - 2/1/2019
Called their office. Talked with Mike. He scheduled the repair quickly at a time that was convenient for me. Tech called 30min before arrival.
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Excellent customer experience
Testimonial Star Rating - 927866
by michael r. - 1/31/2019
I highly recommend to anyone ready that they use BMW for the plumbing needs. They are professional, reasonably priced and even has a sense of humor!
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Quick service saved the day!
Testimonial Star Rating - 927865
by Erin P. - 1/31/2019
I had a leak in my bathroom two days before the most recent polar vortex hit. Ed came out right away and worked for hours in my freezing cold garage to solve my problem. He explained everything he was doing and seemed like a really good guy.
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Excellent
Testimonial Star Rating - 927868
by Stuart F. - 1/29/2019
Excellent
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Great repair of kitchen drain
Testimonial Star Rating - 927867
by Dave P. - 1/29/2019
Tom was the best. He had 2 types of parts on his truck to replace the kitchen drain, so we had a choice He was on-time, friendly, professional and done in less than an hour I've always been able to schedule a visit with BMW same day or next day, that's why I...
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turn off water to inside of home and drain pipes
Testimonial Star Rating - 927869
by regina s. - 1/26/2019
Thank you for always being thereto help my parents and now for this situation, --it is so very much appreciated-- see you in a few months to turn the water back on. Stay warm!
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Excellent plumbers
Testimonial Star Rating - 927870
by henry h. - 1/25/2019
Professional, neat, efficient, reasonable pricing, and easy to work with; highly recommend.
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Check to ensure proper functioning of sump pump
Testimonial Star Rating - 927871
by Jill H. - 1/25/2019
Conrad was excellent in his knowledge and professionalism as he addressed our sump pump issues completely. We were confident in his assessment and are grateful that all is working perfectly now. We highly recommend BMW plumbing!
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He took a bad sewer problem and turned it into a helpful solution!
Testimonial Star Rating - 927872
by Ronni R. - 1/24/2019
Conrad was great! He was pleasant, clean and delightful to work with. He answered any questions I had and made sure everything was working when he left.
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Lou and Ed were excellent!
Testimonial Star Rating - 927873
by Donna O. - 1/23/2019
Excellent service!
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Easy - Peasy
Testimonial Star Rating - 927874
by Larry S. - 1/22/2019
Professional, Educational, Timely
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A complete 5 star experience
Testimonial Star Rating - 927875
by Lawrence B. - 1/21/2019
This was our first experience with BMW Plumbing. Even though the job was small, the BMW personnel treated very professionally. We will definitely use BMW for all our future plumbing needs.
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Testimonial Star Rating - 905349
by Mary Patchell - 1/21/2019
BMW is always prompt and call to let you know that they are able to come early or will be at your home when they are less than 30 minutes away, Their personnel are very professional, friendly and courteous. I will always recommend BMW without hesitation.
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Fantastic every time
Testimonial Star Rating - 927876
by Jeff A. - 1/19/2019
Called in the morning, came out 90 minutes later to inspect, gave me a very reasonable quote, performed the work immediately, cleaned up and left. It cannot get any better than that. I have used them multiple times and will continue to do so.
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Testimonial Star Rating - 917809
by Ezzy Wolf - 1/14/2019
Ran into an emergency and needed help fast Call BMW and they were able to get me a technician within 4 hours of me coming. Tom was highly professional and very knowledgeable. Took the time to Explained everything to me and what he was doing to fix the situation. Less then an hour later I had operating plumbing in my basement! I highly recommend BMW Plumbing for any of your plumbing needs
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Testimonial Star Rating - 900514
by Stacie Cwik - 1/14/2019
BMW was prompt in arrival and very helpful in solving my plumbing problems.
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Always prompt and professional.
Testimonial Star Rating - 927877
by Matt O. - 1/12/2019
Great team work to find a mysterious water leak.
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quick and professional
Testimonial Star Rating - 927878
by Bridget O. - 1/9/2019
I called in the morning for an ejector pump problem and within 45 minutes Conrad from BMW arrived. He was professional, fixed the problem and also answered other questions. Will use again.
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Quick and professional repair
Testimonial Star Rating - 927879
by Mark R. - 1/3/2019
Tom did a great job when our sump went out
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Timely, professional response on a Holiday Weekend
Testimonial Star Rating - 927880
by Pat G. - 1/2/2019
BMW was very responsive on the Sunday between Christmas and New Years when I was not able to connect with my regular plumber. They addressed the immediate issue of water backing up into our bathroom shower within a couple of hours of our initial phone call, and...
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quick response. good work
Testimonial Star Rating - 927881
by bob c. - 12/31/2018
Good advice on options for repair. Very quick response.
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Very professional and thorough service
Testimonial Star Rating - 927882
by Leonard/Phyllis A. - 12/27/2018
Always professional
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Wonderful company with great service
Testimonial Star Rating - 927883
by Maureen K. - 12/26/2018
BMW always provides wonderful, reliable service and I highly recommend them.
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Great Service, work was completed ontime
Testimonial Star Rating - 927884
by Gerard b. - 12/26/2018
Great Service, work was completed ontime. Lou was the contractor.
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Excellent all around
Testimonial Star Rating - 927886
by Donna P. - 12/25/2018
Always have meet my needs Very knowledgeable and great service
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Outstanding service
Testimonial Star Rating - 927885
by todd h. - 12/25/2018
Lou and Al addressed the root cause not just the resulting issue. Lou was able to successfully complete the work while paying careful attention not to nick adjacent water pipes and drywall. The result is better than when it was new.
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Problem solved
Testimonial Star Rating - 927888
by Gary F. - 12/23/2018
The leak was fixed in a timely fashion and at a reasonable cost. Thank you.
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new shower heads in bathroom
Testimonial Star Rating - 927887
by ron c. - 12/23/2018
good job was done
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Excellent service!
Testimonial Star Rating - 927889
by barbara s. - 12/21/2018
The plumber was here 20 minutes after I called about my clogged sink. It was fixed and running properly within an hour. Fantastic!
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Service was great as usual
Testimonial Star Rating - 927891
by alan g. - 12/16/2018
Always pleased with the service
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After a four year problem Conrad solved & fixed it!
Testimonial Star Rating - 927892
by Ellie S. - 12/10/2018
Conrad is an excellent example of what all customers would want in a repairman. He identified the problem after listening, evaluating, communicating with the appropriate people and determined the steps to get it done. His skills in making the problem disappear...
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Super Helpful and Quick Services
Testimonial Star Rating - 927893
by Brett E. - 12/9/2018
My sump pump started spewing water at 2AM. Good thing I had a water sensing alarm that woke us up...although the alarm went off it didn't stop the water. I called BMW and left a message on the emergency voicemail. Got a callback about 2 minutes later from Mike...
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he came on time and fixed everything
Testimonial Star Rating - 927894
by Marjorie K. - 12/8/2018
He came on time and fixed everything
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Great professional service!
Testimonial Star Rating - 927895
by Rich S. - 12/8/2018
I normally don't write reviews however BMW forces me to make an exception. I am the maintenance person for a commercial property that includes a 5 story, and a 2 story building and also a couple of single story stores. BMW always arrives right on time, treats...
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Testimonial Star Rating - 870549
by Hugh Cantrell - 12/7/2018
Normally, I would not leave a review for a company that I did not do business with, however, in this case I just had to compliment this company. I had inquired about a water heater and although I am out of their service area, they took the time to not only respond, but educate me on some pricing expectations and general info about my inquiry. Very professional and appreciated information.
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Professional
Testimonial Star Rating - 927896
by Hugh C. - 12/6/2018
Normally, I would not leave a review for a company that I did not do business with, however, in this case I just had to compliment this company. I had inquired about a water heater and although I am out of their service area, they (Andy?) took the time to not only...
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As always great job
Testimonial Star Rating - 927897
by Jeffrey S. - 12/5/2018
I really enjoy working with BMW plumbing
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Testimonial Star Rating - 865640
by Hugh C. - 12/5/2018
Normally, I would not leave a review for a company that I did not do business with, however, in this case I just had to compliment this company. I had inquired about a water heater and although I am out of their service area, they took the time to not only respond, but educate me on some pricing expectations and general info about my inquiry. Very professional and appreciated information.
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Good Work!!
Testimonial Star Rating - 927898
by joe n. - 12/3/2018
Called on a Sunday night late and was surprised to get an answering service, they said they would call me at 7:30 AMM and they did . came out on Monday morning and had the job completed by 3:00 PM. Great Job!!
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Did exactly what was needed
Testimonial Star Rating - 927899
by Clive H. - 12/2/2018
Very satisfied
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Quick response, met my time availability.
Testimonial Star Rating - 927900
by mr h. - 12/1/2018
Service man had the expertise to know the problem immediately. He replaced pressure switch on sump pump which would not shut off.
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Always great service!
Testimonial Star Rating - 927901
by D. l. - 11/30/2018
Had a problem with my sump pump, of course at 8:30 in the evening. Mike confirmed it was not emergent. Conrad came first thing in the morning and did a great job to get it up and running again. Much appreciated!
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Considering the Storm they were there
Testimonial Star Rating - 927903
by Jamie G. - 11/28/2018
They called early to say it would be done and to be a bit patient. Followed with a call 2 hrs later and shortly there after the technician was there, summarized the job and cost and completed the job right away. Great comfort knowing they show up on time, do what...
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BMW Plumbing never disappoints.
Testimonial Star Rating - 927902
by Ellen G. - 11/28/2018
I had the pleasure of having Lou come to to our home to assess our sump pump pit and system. He was patient, thorough and very informative. He worked hard to make sure I understood the work that was being done and the results of his assessments. I am never...
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Ed took care of the problem easily!
Testimonial Star Rating - 927904
by suzanne R. - 11/21/2018
I always know Andy will get someone out to my house quickly and Ed will do what needs to be done!!
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Well done.
Testimonial Star Rating - 927906
by Howard K. - 11/19/2018
Had a weekend emergency with loss of water. They came out very quickly, and did all that needed to be done quickly and efficiently.
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Tom was great!
Testimonial Star Rating - 1074281
by Jo Anne R. - 11/19/2018
Tom was professional, efficient, and explained everything clearly. I would definitely use BMW and Tom in the future.
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Consistently great service!
Testimonial Star Rating - 927907
by Robert P. - 11/18/2018
BMW Plumbing consistently provides great service by talented plumbers.
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Fantastic Experience
Testimonial Star Rating - 927908
by Debbie K. - 11/17/2018
Lou was great. He was professional, friendly, efficient and answered all our questions. We highly recommend BMW Plumbing!
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Thorough Job
Testimonial Star Rating - 927909
by Sarah B. - 11/15/2018
Tom did a thorough job and explained clearly what he found and how he executed each task.
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Great service
Testimonial Star Rating - 927910
by mr l. - 11/15/2018
Highly recommend
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Excellent service
Testimonial Star Rating - 927911
by peter s. - 11/13/2018
Tom is a great guy. Very informative.
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BMW is top notch!
Testimonial Star Rating - 927913
by Ellen G. - 11/7/2018
As always we received excellent service from BMW Plumbing. Tom came out to check our sump pump and back-up, discovered an issue and made some super helpful suggestions on how to approach the problem. We are scheduled to complete the work next week. BMW is prompt,...
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Dan, was very responsive and comprehensive in explaining what needed to be done.
Testimonial Star Rating - 927914
by Walt H. - 11/7/2018
I felt that Dan was very committed to helping me make the right choice in how to repair my sump pump, while fully explaining how I needed to monitor the pump to make sure it was functioning properly. He also was very thorough in explaining my financial options now...
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Excellent!
Testimonial Star Rating - 927915
by Ray W. - 11/5/2018
They did a great job. They also came out afterward to address a few issues for free.
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Excellent Service..
Testimonial Star Rating - 927916
by sheldon l. - 11/2/2018
We’ve been using BMW Plumbing formerly, Dixon Sprinklers & Plumbing since 1984! Outstanding Service !!!
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Great work
Testimonial Star Rating - 927918
by Erica N. - 11/1/2018
BMW Plumbing has always been very reliable for me. They are very informed and highly professional.
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Excellent job!
Testimonial Star Rating - 927917
by Irene R. - 11/1/2018
Everything was done correctly, neatly and on time. Friendly service people.
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Fabulous.....
Testimonial Star Rating - 927919
by Ted N. - 10/31/2018
In all respects, as usual, really fine. Thanks.
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Great service!
Testimonial Star Rating - 927920
by fred r. - 10/30/2018
BMW Plumbing is top notch. Always professional and clean. Never a problem to provide prompt service. BMW has helped us out of several jams. We would not use anyone else !
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Really Enjoyed This Person, Conrad!
Testimonial Star Rating - 927921
by Maureen L. - 10/29/2018
Conrad was efficient and clean! He checked our sump pump and took notes on what needed to be done in the spring. He arrived on time -- it was a pleasure dealing with him. He was very nice and did a very good job!
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Highly Recommended!
Testimonial Star Rating - 927922
by Marshall F. - 10/25/2018
Conrad was knowledgeable, professional and did a great job. I would highly recommend your company.
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Outstanding work
Testimonial Star Rating - 927924
by joe h. - 10/23/2018
A great job and very neat.
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Excellant Job
Testimonial Star Rating - 927923
by Tugrul S. - 10/23/2018
I have used them several times and always did an excellent job. They are very professional, just and dependable, I highly recommend them .
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Always attend to the problem
Testimonial Star Rating - 927925
by Betsy K. - 10/21/2018
We've been with BMW for a couple of years and of all the companies we've dealt with they are by far the most consistent. I prefer to review after billing though... They are most accommodating, turn around repairs quickly and are conscientious when it comes to...
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on time, helpful, friendly
Testimonial Star Rating - 927926
by david t. - 10/21/2018
Fixed issues we had quickly and were very helpful.
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Lou did a great job
Testimonial Star Rating - 927928
by Nancy S. - 10/20/2018
I now have water with tons of pressure
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Took care of problem
Testimonial Star Rating - 927927
by nathan t. - 10/20/2018
Worked hard to take care of plumbing issue.
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Excellent!
Testimonial Star Rating - 927929
by Zachary N. - 10/19/2018
Excellent job! No complaints at all. Will keep using BMW Plumbing for all future needs.
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Great experience
Testimonial Star Rating - 927931
by Sharyl P. - 10/19/2018
Conrad was helpful, pleasant, and patient with my questions, he cleaned up when he was done.
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Once and repeat...
Testimonial Star Rating - 927930
by bob b. - 10/19/2018
When we moved into our present house, we found it included two filters, one for water in the bathroom sinks and one for the kitchen sink. We replace them each year in the fall (as the manufacturer's directions suggest) and once we established the pattern and without...
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Professional attitude
Testimonial Star Rating - 927932
by Sandy W. - 10/18/2018
Was able to schedule first call same day. Diagnosed the problem and rodded out my pipes. Unfortunately a piece broke off in the pipe (old house) and he suggested camera-ing the pipe. A couple days later second guy came with camera and camera got stuck in my old...
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Highly recommended
Testimonial Star Rating - 927933
by C R. - 10/15/2018
Great customer service, always on time and reasonable estimates for parts & labor. We are very happy with their work.
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The best plumber at BMW
Testimonial Star Rating - 927934
by Jeffrey F. - 10/12/2018
Tom is the best plumber at BMW, hands down. On time. Friendly. Courteous. Efficient. Competent. And an all-around nice person. Thanks Tom.
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Testimonial Star Rating - 869020
by Matt Pestine - 10/12/2018
I've been a homeowner for over 30 years. I've never had a plumber I could recommend. I do now. The above was my review several years ago. It still stands.
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Lou is kind and courteous
Testimonial Star Rating - 927937
by Rachel F. - 10/9/2018
BMW!! Great techs, great service, quick response time. I always call BMW when I have plumbing needs.
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Great service
Testimonial Star Rating - 927935
by Eugene S. - 10/9/2018
Will contact them for future service
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Professional and thorough
Testimonial Star Rating - 927936
by Bunny P. - 10/9/2018
I had a complete plumbing inspection of my home. Lou was professional and thorough. I was told of minor issues as well as given information on preventative care. I was provided with the cost of each item on the List. I felt no pressure and was secure in knowing what...
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Testimonial Star Rating - 866556
by Edward Harney - 10/8/2018
Professional, thorough, punctual, and do the job right all the time!
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Service was fantastic!
Testimonial Star Rating - 927938
by Bradley D. - 10/8/2018
Conrad was very professional. He was able to quickly assess the problems and come up with a solution for us. He gave great advice and was able to make the necessary repairs. I've had plumbers before who I didn't trust to do the job right. Conrad was very reassuring...
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Testimonial Star Rating - 865573
by Issi Ps - 10/7/2018
We have used them several times and they provide high quality, thorough work that's guaranteed. They provide detailed explanations of services and patiently answer questions. They are also very clean, wear shoe covers, and wipe away any mess created before leaving. Very impressed with BMW Plumbing service!
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Testimonial Star Rating - 865577
by Robyn Whiteman - 10/7/2018
I wouldn't call any other company for pluming issues. They are nice, thorough, and reasonable.
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Testimonial Star Rating - 865584
by Mark D. Brookstein - 10/7/2018
They go above and beyond to diagnose the problem and fix it properly.
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Super work.
Testimonial Star Rating - 927940
by aleta s. - 9/28/2018
Andy reminded me of an issue that I called in but forgot about. Excellent attention to detail. :)
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Excellent company
Testimonial Star Rating - 927942
by Donna P. - 9/24/2018
Love working with everyone
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Always timely friendly professional and high quality
Testimonial Star Rating - 927941
by Michael O. - 9/24/2018
Always timely friendly professional and high quality
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Excellent in Every Area!
Testimonial Star Rating - 927943
by Nicholas S. - 9/24/2018
Conrad is professional and cares about doing a great job. He works quickly, but always got the job done. BMW responds promptly and tries very hard to work with my schedule. Great prices that are fair, and they stand behind their work.
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Fantastic! Lou was very friendly, thorough, and patient as I asked lots of questions.
Testimonial Star Rating - 927945
by Isa G. - 9/21/2018
BMW Plumbing is one of the best companies I've had service our home (and I've had many!) They are professional, clean, friendly--and the list of positives goes on. Very high-quality work that's also guaranteed!
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Always on time and professional.
Testimonial Star Rating - 927944
by john D. - 9/21/2018
I’ve had BMW do an extensive plumbing remodel of a rental unit I own. All the work was completed on time. I also had them replace 2 hot water heaters at my home on short notice. Andy and Mike of BMW follow through and got my projects completed without any hassles.
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Quality Texhnician
Testimonial Star Rating - 927946
by barbara b. - 9/20/2018
Conrad always able to resolve my problems and with impeccable results.
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Excellent!
Testimonial Star Rating - 927948
by Ron H. - 9/17/2018
Tom Killian is very, very good!
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High quality service, 5 stars
Testimonial Star Rating - 927947
by tom c. - 9/17/2018
very professional service and educated us on maintenance of sump pump. Will use BMW again and signed up for Gold membership program.
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Mid-summer sprinkler check went very well.
Testimonial Star Rating - 927949
by edith f. - 9/15/2018
Superior workmanship.
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Excellent work
Testimonial Star Rating - 927950
by Wendy w. - 9/15/2018
Very professional and trained people! Always do a wonderful job!
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Great service
Testimonial Star Rating - 927951
by ila m. - 9/12/2018
Great service , fast and efficient!
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Great work
Testimonial Star Rating - 927952
by susan s. - 9/11/2018
On time clean kept me up to date with reoair
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Testimonial Star Rating - 865575
by Matthew Ochalski - 9/7/2018
Great staff directed by Mike and Andy. All professional and very informative. Multiple bathroom and kitchen remodels with BMW's counsel and guidance along the way. I highly recommend BMW for all your plumbing needs.
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Great Service!
Testimonial Star Rating - 927953
by Keith O. - 9/7/2018
BMW Plumbing provided great service. They also provided thorough explanations and great tips on maintenance.
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Testimonial Star Rating - 865574
by William Schatz - 9/7/2018
This is the best plumbing company I have ever used. Lou came to my home, found the problem and more importantly found the solution. Everyone I interacted with was professional, helpful and courteous. Great Company
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Testimonial Star Rating - 865581
by Joel Newton - 9/7/2018
Very professional, polite and prompt!
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Excellent work.
Testimonial Star Rating - 927955
by don h. - 9/5/2018
BMW properly diagnosed a leak in an exterior, buried sump pump discharge pipe and fixed it in one half day -- much faster and at lower cost than a competitor had done. Recommend this firm. Good workers on site, explained their steps, great work, thanks.
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Great service and prompt attention
Testimonial Star Rating - 927957
by sherwin r. - 8/30/2018
The experience we had was very good. We appreciated the effort that our technician gave us to take care of our issues.
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Quick and Reliable Service!
Testimonial Star Rating - 927956
by Jeffrey S. - 8/30/2018
They did a great job and provided quick and reliable service!
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Lou was great!
Testimonial Star Rating - 927958
by Karen h. - 8/27/2018
Have used BMW plumbing for over 11 years and have been very happy with their work.
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To fix leaking bidet's hot water connectin under the lavabo & fix pop-up drain
Testimonial Star Rating - 927959
by Tugrul S. - 8/24/2018
Conrad came on time and did a great job, fixed every thing, and left the work place nice and clean. He was fair, pleasant, courteous , efficient., and reliable. About a week later there was a very small leak under the lavabo, by the way not at place he fixed...
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Excellent job
Testimonial Star Rating - 927960
by Kelly V. - 8/24/2018
Conrad does an excellent job. We have the highest respect for him. We will always use this company and request Conrad.
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Perfection
Testimonial Star Rating - 927961
by William S. - 8/21/2018
Lou was here on time and his work, personality and knowledge are the reason that I am a customer and that will not change. He saw, diagnosed and fixed a problem that was, in my opinion, impossible. Everyone at BMW Plumbing has been accurate, professional and...
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I will use BMW again and would recommend to friends.
Testimonial Star Rating - 927963
by Carol S. - 8/20/2018
Dan arrived right on time - explained what needed to be done and told me the price before starting the job. He kept the area he was working in very clean.
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No problems.
Testimonial Star Rating - 927964
by Gary F. - 8/18/2018
We always use BMW Plumbing.
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Prompt, Very Efficient, Clean Work
Testimonial Star Rating - 927965
by Marvin R. - 8/15/2018
I would recommend BMW Plumbing without hesitation. The young man who did the job is a very professional person. He was prompt, very efficient and did clean work.
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Good service
Testimonial Star Rating - 927966
by jerry V. - 8/11/2018
Tom was excellent and helpful for me to understand more about the plumbing in our older home.
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On time, fair price, job well done.
Testimonial Star Rating - 927967
by lynn f. - 8/9/2018
I've used BMW a number of times now and they're extremely reliable and knowledgeable. They're also prompt and if they're going to be even a tiny bit late they call and advise.
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Excellent service!! Couldn’t have been happier!!!
Testimonial Star Rating - 927968
by Susan R. - 8/8/2018
Had a loose faucet and it was a tricky situation which required a pipe to be cut to access the bolt that needed tightening. Bmw provides timely excellent service and got the problem fixed!
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Testimonial Star Rating - 865576
by Andriy Dikin - 8/8/2018
BMW Plumbing installed my Aquasana whole house water treatment system. They were among the few plumbers familiar with the system. Installation was quick and professional.
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Excellent customer service
Testimonial Star Rating - 927969
by Pam C. - 8/6/2018
On time, friendly, and cleaned up afterwards
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Excellent
Testimonial Star Rating - 927970
by Marvin S. - 8/6/2018
They sent a very good worker who did a great job. I was very pleased.
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Tom is courteous, provided good answers to all my questions and concerns.
Testimonial Star Rating - 927971
by Joe P. - 8/1/2018
Tom at BMW Plumbing came promptly, he listened to my concerns, validated or offered suggestions to my questions and concerns around our consistent issues. Professional as well.
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Very Informative
Testimonial Star Rating - 927973
by Broucka S. - 7/25/2018
He was very informative. I liked how he used the camera on his phone to show me the problem I was having with the water line.
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Conrad was very friendly and professional.
Testimonial Star Rating - 927972
by Stephanie M. - 7/25/2018
Conrad explained what he was going to do and did it. Done in under an hour.
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Dependable!
Testimonial Star Rating - 927974
by suzanne R. - 7/22/2018
Never let me down...
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Excellent
Testimonial Star Rating - 927975
by Eliza A. - 7/17/2018
Lou was on time, completed the work, left no mess, explained the work and was friendly and professional. Will definitely use BMW Plumbing again!
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Excellent as always!
Testimonial Star Rating - 927976
by Ed H. - 7/16/2018
Appreciated that Andy at BMW followed up and called to set up an appointment for this problem. Tom did a great job as have all BMW technicians we've had the house. We really like it that we have people that we can depend on when plumbing problems crop up.
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These men worked very hard while they were here. They dug so much gunk out of that big sewer pipe that I had never seen how deep it was in the 34 years I have lived here.
Testimonial Star Rating - 927977
by barbara s. - 7/13/2018
We’ll see when we have the first heavy rain
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Testimonial Star Rating - 865578
by Brad Campbell - 7/9/2018
BMW Plumbing has been a huge help after our basement flooded a few months back. They have been most accommodating and very friendly. I will be using them for my future plumbing needs.
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Always a pleasure!
Testimonial Star Rating - 927979
by Terri k. - 7/6/2018
Very professional, courteous and knowledgeable. Always gets the job done. Thanks to the whole team.
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Replaced Ejector Pump Switch
Testimonial Star Rating - 927978
by Amadeo C. - 7/6/2018
Dan arrived sooner than expected. He explained what was wrong with the ejector pump and what had to be done. He was courteous, friendly, and efficient.
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Excellent!
Testimonial Star Rating - 927980
by Enid B. - 7/3/2018
BMW is my company for plumbing, and Tom K. is my guy.
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Five stars in every way.
Testimonial Star Rating - 927981
by Rochelle d. - 6/29/2018
The plumber was exquisitely neat and left the kitchen spotless. He was eager to explain the why and how and what now aspect of replacing our hot water spigot, and cold water filter. The entire operation went smoothly and professionally. High marks all around....
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Did a great on time job
Testimonial Star Rating - 927982
by Michael K. - 6/26/2018
Came early--installed new sump pump. Did a great job, quick and real professional.
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Excellenty Job
Testimonial Star Rating - 927983
by Howard D. - 6/24/2018
Dan came to fix the kitchen sink clog. He was on time, very knowledgeable and clean! He ended up rodding the line and finished the job in a very reasonable time. He also provided tips as to how to prevent the problem in the future. I was very pleased and the work...
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Best plumbers we ever had.
Testimonial Star Rating - 927984
by Kathleen M. - 6/21/2018
Over the years every plumber that came has been absolutely great. Several years ago we had outdoor issues with our yard flooding and our sump pump running constantly. They diagnosed the problem and came up with a good solution. Recently we had them replace our...
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Townhouse rehab.
Testimonial Star Rating - 927985
by john D. - 6/20/2018
Mike did a great job of Anticipating what was needed. With a rehab there’s always issues. Mike and his team made them go away .
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Excellent
Testimonial Star Rating - 927986
by Kathy M. - 6/19/2018
Excellent.
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Smart, willing to think through options and saved me a lot of money
Testimonial Star Rating - 927987
by peter m. - 6/16/2018
So smart and highly recommended
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Testimonial Star Rating - 870550
by Gary Walrath - 6/15/2018
During yesterday's storms, Mike at BMW made at least a dozen attempts to return my emergency service call (our Comcast phone service went out as well) before finally connecting. At 9pm he was able to talk me through the steps that I could take myself prior to BMW's service call this morning. I really appreciate Mike's professionalism and customer commitment.
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Great service
Testimonial Star Rating - 927988
by Donna O. - 6/14/2018
Lou is the best!!!!
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BMW is great. They are upfront with pricing; timely; professional and they do great work.
Testimonial Star Rating - 927990
by Tegwen C. - 6/10/2018
I highly recommend them!
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Just great professional service.
Testimonial Star Rating - 927989
by michael h. - 6/10/2018
Have used BMW for over 2 decades with so many projects both small and big, they always come through with shining colors from the first call I make till the job is done.
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Testimonial Star Rating - 865579
by Mary Caywood - 6/9/2018
Don was very thorough and explained a lot to me about the sump pumps, water heaters, etc. And I'm feeling much more secure with all the rain we're having now!
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Testimonial Star Rating - 865589
by Marci Adams - 6/9/2018
BMW provides excellent service in a timely manner
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Testimonial Star Rating - 865588
by Debbie Aghion - 6/9/2018
Great service, timely and friendly service every time!
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Service Call
Testimonial Star Rating - 927991
by cathy s. - 6/8/2018
Always available, responsive and trustworthy. A pleasure to work with.
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Long time customer -- great service every time!
Testimonial Star Rating - 927992
by Debbie A. - 6/4/2018
BMW Plumbing came to my house this morning -- on time as always. Lou came today -- I hadn't met him before, but he was courteous, efficient and pleasant, as are all of BMW's employees. I am always satisfied with their service and their honesty about any given...
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Excellent Service!
Testimonial Star Rating - 927993
by Michael G. - 5/31/2018
We were told everything to be done. They were very professional. Lou was extremely professional and pleasant. He cleaned and wiped the bathroom as it was before be arrived. I would recommend him and his coworker for prompt and great service. Kudos to Lou!
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BMW is the only plumber I ever use
Testimonial Star Rating - 927994
by Jeff B. - 5/30/2018
Once again BMW plumbing to the rescue. I wasn't sure how long it had been since I had my sump pump checked or battery replaced, but 1 quick call to Andy and I had my answer and YES, it was time to replace my battery. Within 2 hrs my battery was replaced and I...
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Great Experience
Testimonial Star Rating - 927995
by Debora P. - 5/29/2018
I called early in the morning to request a plumber to repair/replace a sump pump that had been running continuously. I am a first-time customer* A plumber, Lou, came out two hours later and replaced the old pump and inspected the battery-back-up pump. He was very...
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I have been using BMW for years. I highly recommend them,.
Testimonial Star Rating - 927996
by Erica N. - 5/25/2018
I was referred by several friends years ago and have been loyal ever since. I have an older home that often has issues and whenever I call to talk to Andy he is always courteous and helpful. I ask many questions and he explains everything to me. Their work is...
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Plumber: Conrad
Testimonial Star Rating - 927997
by Jillian D. - 5/24/2018
Conrad was extremely helpful. He was on time, courteous and clean, and gave great advice on our garbage disposal. A pleasure to work with.
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Excellent work
Testimonial Star Rating - 927999
by bruce b. - 5/22/2018
Very service oriented. Punctual and efficient. I've worked with BMW for years and will continue to do so.
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Well done again
Testimonial Star Rating - 927998
by dale g. - 5/22/2018
Always a great job timely, friendly, and thorough.
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excellent!
Testimonial Star Rating - 928000
by JIll Z. - 5/20/2018
Have used BMW Plumbing for over 20 years. Continue to be the best in every way- excellent capability and exceptional customer service. Always do the best job for us and always responsive to needs in the most timely manner. You truly could not ask for anything...
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Always the best
Testimonial Star Rating - 928001
by Donna P. - 5/18/2018
Always the best
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All five stars!
Testimonial Star Rating - 928003
by Sarah B. - 5/17/2018
BMW is my go to plumbing company!
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Thanks Mary
Testimonial Star Rating - 928002
by wayne g. - 5/17/2018
needed new water heater it was in by 3:00 pmGood job
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Testimonial Star Rating - 865642
by Lynn F. - 5/16/2018
I had several projects recently accomplished by BMW. A new sump pump, replacing an outdoor spigot, installing a new sump pump and adding another outdoor drain to an existing drainage system. They have always been on time, done a great job, and if there are any questions or issues have been right back on the spot to fix or answer. Very responsive and very professional.
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I trust BMW to do quality work
Testimonial Star Rating - 928005
by Michael B. - 5/15/2018
I trust BMW to do quality work
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quality work
Testimonial Star Rating - 928004
by mike k. - 5/15/2018
Came and did camera insoection. On time, professional and answered all my questions
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Mario has been doing our sprinkler work for 31 Years. He is the best!
Testimonial Star Rating - 928006
by lester r. - 5/12/2018
Mario has been working on our sprinklers for 31 Years. He is polite and very professional. He never wears his shoes in the house. He is truly an asset to BMW plumbing!
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Exceptional!
Testimonial Star Rating - 928009
by Maureen L. - 5/9/2018
Lou was very professional. He did a great job; he was very clean! He fixed the toilet and did it at a reasonable time limit.
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EXCELLENT WORK!
Testimonial Star Rating - 928007
by rob z. - 5/9/2018
Work done by Lou was very professional. Everything was left clean, and he looked for the least costly means of correcting plumbing concerns.
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Great experience
Testimonial Star Rating - 928011
by Ricky F. - 5/8/2018
Thanks for the help
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Very high quality and professionalism.
Testimonial Star Rating - 928010
by lynn f. - 5/8/2018
This company installed outside drainage and a sump pump for me. They arrived when they said they would and had everything they needed to do the work on the spot. The attention to detail was extraordinary and the team explained/showed me everything as they went....
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Excellent job
Testimonial Star Rating - 928012
by Jeffrey S. - 5/7/2018
Dan was professional and fixed all our problems. looking forward to using BMW in the future.
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Ed was excellent in all regards. Thank you.
Testimonial Star Rating - 928013
by joe c. - 5/4/2018
Ed was excellent in all regards. Thank you.
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Did a great job
Testimonial Star Rating - 928014
by Donna a. - 5/3/2018
BMW did a great job. The technician saved me from flooding.
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Hands down Professionals.
Testimonial Star Rating - 928015
by Wendy S. - 5/2/2018
I’ve never had a plumbing issue that BMW could not fix. They know all the European faucets, fixtures, etc. and they know sump pumps and back-up systems and boilers leaking etc. They fix it right the first time- They aren’t cheap but if you value your own time and...
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Very good!!
Testimonial Star Rating - 928016
by edwin b. - 5/1/2018
Very good!!
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We were very pleased with friendly + courteous service.
Testimonial Star Rating - 928018
by Joe L. - 4/30/2018
Conrad is very knowledgeable. He resolved the problems quickly + efficiently. He did a fantastic job, we were very impressed. He was friendly, courteous + knowledgeable. He explained everything to us and gave us pointers on how to avoid problems in the future. We...
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Great Company That We Will Continue To Use
Testimonial Star Rating - 928017
by Bobbi & Steve S. - 4/30/2018
Our last plumber doesn't even come close to BMW. The men that came to our house couldn't have been any nicer or more professional.
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Lou was prompt and very diligent regarding his inspection of our systems.
Testimonial Star Rating - 928019
by Wendy S. - 4/30/2018
I've used BMW Plumbing for almost 20 years and in my opinion, there is no substitute. When we've needed them in the middle of the night, they have been there. On Christmas Day, they advised us how to deal with a clogged Kitchen Sink. They treat us like family & get...
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Always happy with BMW and the service people they send.
Testimonial Star Rating - 928020
by Sheryl M. - 4/29/2018
We have been BMW customers since you opened your doors. We are quite satisfied with the timeliness, cleanliness and good work that is your signature.
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As Good as it Gets!
Testimonial Star Rating - 928021
by Wendy S. - 4/28/2018
We’ve been a customer for 20 years and have had the owner, Mike show up in the middle of the night to help with with emergencies. If it is a less frantic problem, BMW always shows up the next business day. They also always fix the problem the first time and are...
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by Insurance Metrics Corporation - 4/27/2018
BMW Plumbing is one of the best company in Deerfield, IL . Highly recommended to anyone who need friendly plumbing service.
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great company
Testimonial Star Rating - 865978
by Insurance Metrics Corporation - 4/26/2018
BMW Plumbing is absolutely fantastic. Guys is very healpful an honest. Thanks to All…
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Excelent service
Testimonial Star Rating - 865943
by Hawaii Best Loans LLC - 4/26/2018
BMW Plumbing is a very honest company and service is so fast. highly recommended it to anyone.
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When you need plumbing repair, might as well make it as painless as possible
Testimonial Star Rating - 928022
by Sonny C. - 4/19/2018
There is no way around the fact that unexpected household repairs are unpleasant expenses. So you hate your plumber even before they arrive. So it is a very good thing that when the job is done, it is done a painlessly as possible. In my case, actually 2 separate...
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Great!
Testimonial Star Rating - 928023
by Julie N. - 4/18/2018
Friendly and excellent service. Took the time to make sure the repairs were done properly.
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Good Experience
Testimonial Star Rating - 928024
by Daniel G. - 4/18/2018
Tom was knowledgeable, helped me out verbally as well as practically by using the camera to check my sewer.
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Great firm to do business with
Testimonial Star Rating - 928025
by Evelyn L. - 4/17/2018
They meet or exceed my expectations.
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Wonderful company excellent customer relationship
Testimonial Star Rating - 928026
by mrs p. - 4/15/2018
They have always been responsive. Excellent workmanship. I refer them all the time.
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Excellent!
Testimonial Star Rating - 928027
by Susan S. - 4/14/2018
I use BMW for all our plumbing needs. They never disappoint with their professionalism, punctuality and thoroughness of the job. I used BMW on two separate jobs in March. Both Lou and Tom were fantastic!
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Very thorough
Testimonial Star Rating - 928028
by Leonard/Phyllis A. - 4/13/2018
BMW is not cheap,meaning their rates are normal but they are economical. That means their work is done right the first time and the repairs and replacements last. Also they are good about follow up when equipment needs to be checked.
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We were very happy with Dan's professionalism. Work was done in a timely manner.
Testimonial Star Rating - 928029
by Sherri D. - 4/12/2018
A+ - Very professional and timely.
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Great service
Testimonial Star Rating - 928030
by Joel N. - 4/11/2018
Conrad did an excellent job with investigating our issue and rodding out our sewer line. Very happy with the work.
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Sewer Rodding
Testimonial Star Rating - 928031
by T H. - 4/11/2018
We received exemplary service and expertise from Lou far and above any we have previously had in our 10+ years of home ownership using other companies. In addition to properly diagnosing the issue, I also appreciated the accurate communication/coordination between...
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Testimonial Star Rating - 865580
by Brice Lahl - 4/10/2018
A true partner for proactively addressing plumbing concerns.
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Testimonial Star Rating - 865583
by Charley Levi - 4/10/2018
Prompt response Professional knowledgeable On time and complete Gold service worth having
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Tom has always provided top notch service that is without a doubt, the best.
Testimonial Star Rating - 928032
by Ann l. - 4/9/2018
Tom is very thorough with his work. His always very polite and patient with me and the questions I have for him. He took the time to explain to me what he did, and what I should look out for after he leaves. He has always done a great job whenever I needed his help.
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Professional and Helpful
Testimonial Star Rating - 928033
by justin k. - 4/6/2018
Tom was great to work with. Thank you for all of your help!
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How a plumbing firm should be.
Testimonial Star Rating - 928034
by Carol D. - 4/3/2018
Blocked kitchen sink. Quick, prompt service and quality work. No time wasting to inflate the hourly rate and courteous, polite plumber ( Conrad ).
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Everything you would want
Testimonial Star Rating - 928035
by richard s. - 4/3/2018
He was on time. Fixed the problem quickly. Was very informative about other questions we had and cleaned up perfectly I would definitey request Tom again and use bmw
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BMW Plumbing has been excellent!
Testimonial Star Rating - 928036
by Michelle F. - 4/2/2018
From being able to give me a same-day appointment, to sending a top-notch tech in Conrad to handle the job, BMW Plumbing exceeded my expectations. Conrad listened to my concerns, explained what he was going to do beforehand, during and after. He fixed all of my...
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Excellent job as usual!
Testimonial Star Rating - 928037
by Irene R. - 4/1/2018
Fast emergency visit in the winter when water from sump pump wasn’t moving away from the house. As soon as weather permitted, the clog in the line was fixed quickly and neatly. We’re very satisfied.
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Excellent in all ways.
Testimonial Star Rating - 928039
by J S. - 3/31/2018
Very happy with service. Came out in a very timely fashion. Always there to help.
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prompt, informative, knowledgeable
Testimonial Star Rating - 928038
by JoAnn P. - 3/31/2018
We were very pleased with Conrad's service--he diagnosed and solved our problem with courtesy and efficiency. What more could we ask?
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Called on a Saturday, Received a Return Call, Scheduled an Appointment for the Next Day, Monday at 8 AM
Testimonial Star Rating - 928040
by Norman H. - 3/27/2018
Tech arrived on Monday at 8 AM, reviewed what the problem was, and had all the parts needed to perform the repair. He changed all parts needed, did a check to make sure everything was working properly, showed me the changes, and reviewed how it all worked. The work...
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Testimonial Star Rating - 865656
by Patricia S. - 3/27/2018
BMW has serviced my plumbing needs for many, many years. They are reliable, professional in every way and always accommodating to my schedule. Pat S.
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As usual, on time, all parts on the truck and a professional tech.
Testimonial Star Rating - 928041
by Bill L. - 3/26/2018
Very happy with the work done. I will continue to recommend BMW to anyone who needs plumbing work done.
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Testimonial Star Rating - 865657
by Julie H. - 3/18/2018
Dan from bmw plumbing was so great. He helped solve our problem and was super friendly and knowledgeable.
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Excellent service in every way, as always.
Testimonial Star Rating - 928042
by Mike M. - 3/16/2018
Excellent service in every way, as always.
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Wouldn't use any other
Testimonial Star Rating - 928043
by Beth G. - 3/15/2018
BMW is the best on the north shore!!
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Always does a great job
Testimonial Star Rating - 928044
by john r. - 3/14/2018
Family has used BMW Plumbing for years. They have always been reliable and professional!
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The best!!
Testimonial Star Rating - 928047
by Judith G. - 3/13/2018
Always there when I need them. On time and professional.
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Tom was prompt, courteous and efficient
Testimonial Star Rating - 928045
by C R. - 3/13/2018
We've been using BMW for 8 years and have been very happy with their services. Highly recommend their priority service plans. Totally worth it!
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Excellent!
Testimonial Star Rating - 928046
by Julie W. - 3/13/2018
Tom did a great job! Thank you!
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Quick response
Testimonial Star Rating - 928048
by merril b. - 3/9/2018
It may have been fortuitous, but the plumber was in the neighborhood when we had an emergency Saturday requirement. Response was great,
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Prompt response when needed
Testimonial Star Rating - 928049
by Raymond B. - 3/8/2018
Very satisfied with services rendered.
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emergency help with suppump
Testimonial Star Rating - 928050
by ron c. - 3/4/2018
Came quickly and gave good advice. Replaced old motor.
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Excellent workers
Testimonial Star Rating - 928052
by Priscilla M. - 3/3/2018
Excellent work, came on time,very neat and tidy, very professional and knew exactly what to do. I have used them before and will continue to do so!
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Very satisfied with the serviceperson
Testimonial Star Rating - 928053
by david k. - 3/3/2018
Very happy with the work of the technician
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Service Call
Testimonial Star Rating - 928051
by cathy s. - 3/3/2018
Always a pleasure. Prompt, honest, fair and dependable!
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Water Heater Replacement
Testimonial Star Rating - 928054
by Brian W. - 2/28/2018
Very timely and professional service.
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Great friendly service
Testimonial Star Rating - 928056
by Sheryl S. - 2/17/2018
Gas pipe to our fireplace needed to be replaced for conversion; pipe would not come off. We were able to schedule for next day, Conrad came out and got the job done quickly. Friendly and professional. We've used BMW in the past and will continue to use them!
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Dan made an otherwise terrible plumbing experience tolerable.
Testimonial Star Rating - 928057
by Holby A. - 2/11/2018
Dan was fantastic with helping us out. We have already recommended him to others and will continue to do so.
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Testimonial Star Rating - 865585
by Joanne Bernstein - 2/9/2018
The service from BMW is always prompt and very professional. We always call them for our plumbing issues and have recommended them several times to friends and family, who also have been very pleased/
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Testimonial Star Rating - 865641
by Martha O. - 2/9/2018
Picture this: it is a Friday morning after a significant snow storm. Work is closed due to snow. You flush the main floor toilet and hear what turns out to be the dulcet sounds of sewer water splashing on to your Christmas decorations. This was the start to my day this morning. We bought our 1922 craftsman home about a year ago and we are still new enough to the area that we don't have a regular plumber. I panicked and texted my husband and asked him to find a plumber while I tried to move our stuff out of the line of fire. My husband called BMW around 10:30. Around 10:50, I got a call from BMW letting me know that they'd have someone over in about 10 minutes, depending on the quality of the roads. I want to emphasize a few things here: the roads were not great. There had been snowfall since the last plow pass through and it was pretty gross out. This was also a very short notice appointment on my part. Despite all of those obstacles, BMW had a plumber out at our house by 11. The plumber was very courteous and knowledgeable. As it turns out, our sewer line may be nourishing a beautiful tree. This is poetic but problematic in terms of having sewer water in our basement. Also, one of our pipes is basically Swiss cheese, which is not ideal. However, in addition to being very prompt and courteous, BMW has been very thorough in laying out our options and ensuring that we have all of the information that we need. I can tell that they place a high emphasis on customer service. Because of our Swiss cheese pipe and botanical garden/sewer line, BMW was here for a lot of the day. The final bill was high because it's an expensive problem, but they were kind enough to waive their service fee due to the amount of time they were here. They were upfront about their pricing and I never felt like I was being asked to pay for more than I needed. I have been very impressed with the quality and speed of the service and the professionalism of the company, to the point that I felt compelled to write this review (which I rarely do). I would highly recommend this company.
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Testimonial Star Rating - 865582
by A Chapman - 2/9/2018
Good research on our current plumbing system that solved a question and cut the cost way down. The project was started promptly, finished on time for the price of the original bid. If you had questions, they were right there to respond. We plan to use them going forward for our plumbing needs.
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Excellent Response Time! Great Job At Reasonable Cost!
Testimonial Star Rating - 928058
by Susan S. - 2/8/2018
Replacing our electric cooktop with a gas cooktop - needed an estimate to run a gas line. Mike sent Conrad out within the hour. Conrad determined we already had a gas line inside a cabinet next to the cooktop. he put in a valve and now we are ready to go with our...
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Fantastic: On Time and Super Polite!
Testimonial Star Rating - 928059
by Adam B. - 2/8/2018
Conrad is a great employee. He was on time, respectful and a pleasure to have in my home. Thanks!
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Five Stars All Across!
Testimonial Star Rating - 928060
by Natalie E. - 1/31/2018
Mr. Conrad was very professional. He explained everything in a way that allowed me to understand what was going on. I love his personality. He came on time and knew what he was doing. I couldn't ask for a better person to come to my house.
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Testimonial Star Rating - 865658
by Janie B. - 1/22/2018
BMW is always very responsive. They answer the phone and get back to you when they say they will. They do very good work and get the job done. I really appreciate the fact that Mike always follows through and does what he says he is going to do. I recommend them to anyone looking for a good plumber who gives very good customer service. Janie Bress
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GREAT! Lou was professional & gave practical solutions we could utilize.
Testimonial Star Rating - 928061
by Gordie & Laura K. - 1/22/2018
We are 1st time customers and we will continue to use BMW. We were very pleased with the service!
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Prompt attention - simple estimate process
Testimonial Star Rating - 928062
by David H. - 1/16/2018
Water heater was leaking. I called BMW to get an estimate. They came out in person to diagnose and I needed a new water heater as prior was about 12 years old. Estimate was straightforward, they made it detailed in the event I wanted to get other competitor...
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Testimonial Star Rating - 870552
by ScottGomery Property Management - 1/16/2018
Oy! Coldest beginning of Chicago area's winter in decades and -OF COURSE- the drain freezes on the second floor master and water backs up and pours out all over the floor first thing in the morning, down the walls and to the first floor (historic home). I called several places and none had the sense of urgency that I required. "I do not know when someone can come out' or 'Well, it might be this evening, but we'll get to ya.' or (my personal favorite) 'yes, everyone has an emergency this morning...' but not BMW. They answered the phone promptly, listened to my request and-perhaps- my frustration, put me on hold for a moment then mobilized DAN who was there in about 15 minutes. He worked independently, was very knowledgable and generous with his knowledge, helpful and considerate with the demands of the home, clean and courteous. While I cannot reference the bill as I have not seen it yet ( the repair is a multiple day deal) I can tell you that the service and experience is professional, prompt and efficient. I would strongly recommend BMW Plumbing. I will update, again, with a cost=value opinion once the bill is received.
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High Quality work
Testimonial Star Rating - 928063
by Jason K. - 1/10/2018
Conrad was very nice and friendly. He quickly assessed the issue and provided a quote. The solder joints on the pipe he repaired are perfect, like out of a textbook.
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Very Good. Very Polite And Helpful.
Testimonial Star Rating - 928064
by Sandra K. - 12/27/2017
He came on time. Very polite and knew what was wrong. Fixed the problem as far as I can see. Lou was very good.
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Great work
Testimonial Star Rating - 928065
by Ken H. - 12/27/2017
Conrad came out to the house to rod out a basement drain. He was on time and very professional. This was the first time that we called BMW and will definitely call them the next time we need a plumber.
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Quick and thorough.
Testimonial Star Rating - 928066
by Lukas B. - 12/27/2017
Luke is the best. He's not only professional but also kind and willing to help.
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Testimonial Star Rating - 865646
by Zachary N. - 12/26/2017
BMW has always been incredibly responsive, friendly, and easy to work with. Their prices are more than fair, and they work with you, not against you. I have had (unfortunately) the opportunity to work with them on several occasions, and I have always been left satisfied and appreciative of their work. I have found my local plumbers, and have no plans on using anyone else. Strongly recommend them!
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Excellent work by Ed
Testimonial Star Rating - 928067
by Pamela S. - 12/17/2017
Ed couldn't have been more professional & great problem solver to fix our water heaters & make them last longer. Excellent work!
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I Would Highly Recommend BMW Plumbing
Testimonial Star Rating - 928068
by Ivy S. - 12/15/2017
The technician was very professional and addressed the issue completely.
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Dan Did A Fine Job
Testimonial Star Rating - 928069
by Bill S. - 12/15/2017
He worked efficiently and carefully and explained what he needed to do.
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Excellent
Testimonial Star Rating - 928070
by Patrick M. - 12/14/2017
BMW representative was professional and efficient. He educated us on the mechanics of the new drain mechanism. He also removed some stains that appeared when the drain was removed. We are very pleased with BMW Plumbing.
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Excellent company
Testimonial Star Rating - 928071
by Susi H. - 12/11/2017
I'm very pleased with all aspects of BMW plumbing. I have used them for many years. Appointments are easy to schedule and they are always very prompt for the appointments . Lou is very professional and knowledgable. I would highly recommend them.
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Testimonial Star Rating - 865587
by Kelly Maggio - 12/6/2017
After many quotes on a large project BMW came out and was by far the best quote and also the most informative. They were constantly checking in and so helpful.
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Testimonial Star Rating - 865591
by Fritz Mills - 12/6/2017
They were prompt and professional and gave us several options for dealing with our emergency. Follow-through was competent and timely. Pricing was very fair.
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Testimonial Star Rating - 865595
by Jeremy Abitbol - 12/6/2017
Thank you for making my basement water free. We had some of the heaviest rain storms this year, and we were still dry!
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Testimonial Star Rating - 865594
by Charles Blevins - 12/6/2017
Great job responding to my plumbing emergency in July.
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Testimonial Star Rating - 865590
by Gerry Lane - 12/6/2017
BMW Plumbing provides excellent service. They arrive promptly, diagnose accurately and help minimize costs. They are extremely honest and I recommend their services to all!!
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Testimonial Star Rating - 865593
by Blake Chalmers - 12/6/2017
They went the extra mile to solve a tricky leak issue very intelligently and with minimal invasiveness and thus lower overall repair costs. I'm very happy with my experience.
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Testimonial Star Rating - 865592
by Margie Kaul - 12/6/2017
BMW has been wonderful for us. We had pipes burst during a cold spell and they not only fixed they pipes, we had no heat because the water froze the furnace. They helped us take care of everything. Since then we have used them for all sorts of problems and they have been prompt, capable and fair.
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Testimonial Star Rating - 865600
by Phillip Grunfeld - 12/6/2017
You get what you pay for. Pricey, but solid consistent service and support.
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Testimonial Star Rating - 865586
by Gerald Stein - 12/6/2017
I dealt most recently with Lou. He came on time, diagnosed the problem rapidly, and provided an expert remedy. I wish every home repair issue, plumbing or otherwise, was as efficient and well-done as this one. Thanks to BMW and to Lou. He is the best.
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Testimonial Star Rating - 865603
by Cliff Modlin - 12/6/2017
Highly professional and service orientated.
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Work was done timely, professionally, and within budget.
Testimonial Star Rating - 928073
by John D. - 12/5/2017
The work was done: timely, professionally, and within budget. The plumber that came (Dan) was friendly, competent, and efficient. It was a pleasure doing business with BMW, and we expect to do more work with them in the future. Thank you BMW!
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great service at a fair price
Testimonial Star Rating - 928072
by Jack N. - 12/5/2017
service performed by Dan was exceptional. He did not waste valuable time and took care of my problems in a very effective manner. I felt I received very good value from BMW and would surely use them again.
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Thankful for a quick fix.
Testimonial Star Rating - 928074
by Jennifer F. - 12/4/2017
We had a toilet issue that turned out to be minor in comparison to what we were expecting Lou was friendly, upfront, knowledgeable and conscientious about cleaning up after the mess. This is our 2nd time using BMW, different issue, different repair tech and I’ve...
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Ed Answered All My Questions and Did a Great Job!
Testimonial Star Rating - 928076
by Joanne C. - 12/4/2017
Ed was on time, cleaned up nicely, and explained my plumbing problems that in the future will need to be taken care of.
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Amazing!
Testimonial Star Rating - 928075
by Jentry J. - 12/4/2017
Dude knows how to fix a toilet!
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Quick, Efficient
Testimonial Star Rating - 928077
by Kim S. - 11/22/2017
Lou was great! He showed up on time (even early!), was friendly, courteous and easily took care of the issue. He made having a broken toilet a tiny blip in my day, not a major ordeal. Thanks!
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Timely, professional, efficient
Testimonial Star Rating - 928078
by Michelle B. - 11/14/2017
As always, I am very pleased with BLW plumbing services. Staff is very friendly, professional, and honest about work/options. Thank you!
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Testimonial Star Rating - 865645
by Grace L. - 11/12/2017
Being a new homeowner in a not-so-new house, I was really paranoid that my sump pump was broken because it was going off even without rain. I called BMW to see if they could check on the unit and I couldn't have been happier with the service we received. Dan came on site and was not only kind and professional, but extremely knowledgeable and patient with the myriad of questions and concerns we had. The sump turned out to be fine but he still went through every painstaking measure to check and make sure that there weren't issues. He also took the time to give us a detailed quote on replacing our 10+ yr water heater after looking at the current one we have, which he happened to have actually installed with the previous homeowner (happy coincidence!) Thank you for the peace of mind and excellent level of customer service. Looking forward to working with you for years to come.
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Hot Water Heater Stopped Working
Testimonial Star Rating - 928079
by Ingrid M. - 11/4/2017
Service was excellent and professional! The plumber that came out was very knowledgeable and knew what needed to be done. Highly recommend. We will use BMW again.
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Testimonial Star Rating - 865659
by Anastasia G. - 10/28/2017
We would Highly recommend BMW Pluming! Mario has now come to our home several times. He is very professional and polite. He explains what will be done and always lets us know when he has completed the shut down.
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Excellent Experience. Quick and Clean Work.
Testimonial Star Rating - 928082
by Adam G. - 10/27/2017
Conrad form BMW Plumbing was excellent. Arrived on time, very courteous. Diagnosed and fixed our sump pump issue very quickly and was clean as well. Overall, very happy with his service.
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Very Professional!
Testimonial Star Rating - 928081
by Jill M. - 10/27/2017
Dan was very professional and friendly. He explained what the problem was, along with the solution, and informed me of the pricing before proceeding.
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Satisfactory
Testimonial Star Rating - 928080
by Luba R. - 10/27/2017
Service man was knowledgeable, pleasant and quick to explain and answer any questions.
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Best plumbing company on the North Shore
Testimonial Star Rating - 928083
by Michael E. - 10/25/2017
BMW has always been there for me in emergencies [today] or regular service. As the *5 star* rating in all categories shows, they have been prompt, professional and provide quality service. Our water heater went out last night, and despite having a ton of work...
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They did a great job
Testimonial Star Rating - 928084
by Kenneth B. - 10/24/2017
Rick from BMW did a great job installing a new sink and toilet in our powder room, despite problems from a prior installation that were revealed when he removed our old toilet. He was able to remove and replace an old incorrectly installed flange without damaging...
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Testimonial Star Rating - 865644
by Andrew W. - 10/22/2017
I consider myself pretty handy and like to think I know a good amount about home systems like plumbing, electricity, HVAC. I recently purchased a house, and have had many different companies out to quote various projects and systems for quoting exercises to budget for the future. I have run the gauntlet from an HVAC company quoting me 50K to replace my HVAC system (which is not needed at this time), to a simple gutter guard installation being quoted for $6,000. So when it came time to actually replace my sump pump and ejector pump, I had a couple of companies come out. BMW Plumbing had Mike Dixon come out to quote the job. When Mike arrived, for the first time since purchasing my home, I didn't feel like the person coming into my home was looking to throw a high number at me. Instead he took the time to go through everything, give me an honest assessment, and even teach me some simple maintenance issues with my window wells. He left to go and work up the numbers. He got me a comprehensive quote within 24 hours. It had options sectioned into different proposals. And all of them were competitively priced. I called and scheduled the work. Conrad came out to do the work. It must be a company wide mindset, where BMW plumbing employees come to your house, and while performing their work, they explain everything and offer tips to help you do things yourself and save money. Conrad was the same way Mike was. Informative, efficient, and did excellent work. On top of it, through out the process from initial visit to scheduling to installation, they made me feel as if I was a number one priority, because we had some ran in the forecast. BMW Plumbing is now my go to plumbing company. Background: I have done electrical, gas pipe installation, and general carpentry, and light plumbing myself on my places of residency before. I manage a 27,000 sq ft commercial property that requires lots of contractors to quote and do work. I have seen and done a lot. I don't write reviews very often, once in a blue moon. BMW Plumbing deserves this review. A "Class Act" company.
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Excellent and professional work
Testimonial Star Rating - 928085
by Kim D. - 10/11/2017
I called BMW plumbing for a leaking water heater. My phone call was returned promptly and appointment scheduled at my convenience. Conrad showed up on time and was professional from the time I opened the door until the job was complete. Costs were explained...
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Testimonial Star Rating - 865660
by John P. - 10/6/2017
I just had Rick of BMW install a garbage disposal and replace a trap. He did a wonderful job in under an hour, and the total cost was less than half of what another plumbing service quoted. He also thoughtfully answered two questions I had about two unrelated issues. On top of that, he arrived early and couldn't have been more professional or personable. I couldn't recommend Rick and BMW more highly!
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Rick Rocks--and So Does BMW!!
Testimonial Star Rating - 928086
by John P. - 10/6/2017
I just had Rick install a garbage disposal and replace a trap. He did a wonderful job in under an hour, and the total cost was less than half of what another plumbing service quoted. He also thoughtfully answered two questions I had about two unrelated issues. On...
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Service Call
Testimonial Star Rating - 928087
by Harlie E. - 10/4/2017
All work done & explained to me. Ed was very thorough, patient & professional taking time to explain options.
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Testimonial Star Rating - 865661
by Larry S. - 10/2/2017
Always punctual. Always courteous. Always cleans up after finishing. Always good value. Have used them for 12 years.
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Testimonial Star Rating - 865662
by Gerald L. - 9/28/2017
Excellent & responsive service!! I would highly recommend BMW to anyone needing plumbing services.
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Saturday Rescue
Testimonial Star Rating - 928088
by Carola T. - 9/24/2017
I discovered a blocked sewage line on a Saturday morning with guests coming to town that evening. BMW representatives were polite, professional and punctual. I was pleasantly surprised to find their after-hours rates do not apply until after 2pm on Saturday, leaving...
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Pleasant, efficient service
Testimonial Star Rating - 928090
by Alyson B. - 9/19/2017
Conrad was timely, tidy, professional and pleasant to deal with. He diagnosed the problems immediately and was able to replace needed parts right away on site. Just what is required in a plumber!
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BMW Always Does A Terrific Job
Testimonial Star Rating - 928089
by Victor C. - 9/19/2017
Not only does BMW address the problem I called them about, they also warn me about potential other problems they see. I appreciate it!
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Testimonial Star Rating - 865663
by Barbara W. - 9/14/2017
Mario at BMW Plumbing is the best! He has worked on our Association irrigation system for years and always does superior work. Everyone in the office is is professional and efficient as well. I can't even imagine using a different company. Thanks Mario and BMW for many years of excellent service.
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Terrific!
Testimonial Star Rating - 928091
by Robert B. - 9/14/2017
Tom is very professional, did an excellent job. Explained everything to me as the job progressed. Couldn't have been better. Highly recommend!
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MET LOU FOR THE FIRST TIME AND THOUGHT HE WAS GREAT!
Testimonial Star Rating - 928092
by Christine H. - 9/12/2017
Lou fixed the problem of the kitchen sink faucet overflowing and showed me how to prevent that in the future. I also asked him to estimate repair/replacement of an outdoor faucet. He explained what would have to be done thoroughly and I decided to postpone work for now.
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Outstanding
Testimonial Star Rating - 928093
by Kathy S. - 8/29/2017
Our serviceman was prompt, courteous and professional. He had to come back with a part and did so the same day. We are always pleased with the service from BMW.
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Superb Service
Testimonial Star Rating - 928094
by Gerald S. - 8/28/2017
Lou was both a pleasure to interact with and terrific at his work. He came on time, diagnosed the problem very quickly, and provided a rapid and expert remedy. I can't say enough good about him. I wish every experience with a repair issue, plumbing or otherwise,...
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Fast & clean service; apt the same day
Testimonial Star Rating - 928095
by John L. - 8/25/2017
I needed the drain pipe for my sink rodded out. I called BMW Plumbing and was able to get an appointment for the same day between 1:00 -2:30pm. I was called 20 minutes before my service professional arrived. Rick was my service professional and he was very polite...
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Testimonial Star Rating - 865664
by John L. - 8/25/2017
I needed the drain pipe for my sink rodded out. I called BMW Plumbing and was able to get an appointment for the same day between 1:00 -2:30pm. I was called 20 minutes before my service professional was to arrive. Rick was my service professional and he was very polite and courteous. I was pleased that he put down a protective barrier and a blanket between my hardwood floor and his machine. He explained the pricing up front and kept me informed throughout the procedure. He cleaned out the grease clog from my pipe which was 26 feet away from the sink. He was able to do this in ¾ of an hour. He also gave me recommendations on how to prevent future grease buildup in the pipes. I went to their website and got a $20 off coupon which I used towards my bill. Overall a great service experience. I would definitely recommend them to a friend.
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Testimonial Star Rating - 865665
by Mark H. - 8/15/2017
We had a real plumbing emergency when our sewer broke and caused back-up flooding into our home. BMW acted very quickly and re-arranged their schedule to accommodate us. They clearly explained what was causing our problems and provided quick, clear estimates for the necessary work. Replacing the sewer line from our house to the main sewer required removing a large tree and digging a large trench in our front yard. All of this work was completed in one day. The sod was replaced, another bush replanted and all of the extra soil removed. I couldn't believe my eyes when I retuned home from work that night. This is one area where you do not want to skimp and as I always say "you get what you pay for." I recommend BMW to everyone for your plumbing problems. They have also serviced our sprinkler system for many years and we have always been happy with that work as well.
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Testimonial Star Rating - 865666
by Karen B. - 8/14/2017
BMW Plumbing fixed a sheared sewer pipe on our home. Mike and BMW made a bad situation a great experience! Mike provided a detailed quote, clearly outlining all options & prices of what they might find as they undertook the job (and they were very reasonable vs other quotes I had). Mike understood the urgency of the situation too. I was quite happy when they were able to come out a day ahead of schedule. The crew was great - on time, professional, & incredibly respectful of the property and plantings they needed to remove. They were happy to consult with me and show me repairs at different stages too (wow!). The office staff was just as professional and responsive, and incredibly easy to work with. Working with this company was a great experience. Thank you to all involved! I wouldn't hesitate to reco BMW Plumbing to any neighbors and friends, and will be saving their number for my future jobs as well!
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Exceeded Expectations!
Testimonial Star Rating - 928096
by Kelly T. - 8/11/2017
Tom was extremely professional, knowledgeable and competent. He arrived on time, was very informative regarding the work that needed to be completed and did the job in a timely fashion. I would definitely have BMW Plumbing back and recommend them to my family and...
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Lou did a great job
Testimonial Star Rating - 928097
by Brittany A. - 8/9/2017
Lou was highly professional, up front about costs, efficient, thorough, and fair with pricing. I highly recommend him!
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As always an excellent job was done!
Testimonial Star Rating - 928098
by Irene R. - 8/7/2017
Considering the job was replacing a leaky sewer pipe in a crawl space, Ed did an excellent job with the repair and left the basement completely clean!
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Great plumber!
Testimonial Star Rating - 928099
by Steve W. - 8/6/2017
Ed was on time and gave a reasonable price to install a sink up front. He completed the work quickly and cleaned up after. Great plumber!
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Review about Lou
Testimonial Star Rating - 928100
by Tom M. - 8/1/2017
Lou came to my house to fix a problem with my toilet. He was very friendly & introduced himself when I opened the door. He went to work right away and showed me the problem when he found it. He fixed it and had me test the handle to see that it was fixed. The...
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Excellent!
Testimonial Star Rating - 928101
by Mal P. - 7/31/2017
Service was prompt. They were here in an hour or so. Found the problem and repaired it. Friendly, courteous and neat.
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Excellent!
Testimonial Star Rating - 928102
by Laura B. - 7/27/2017
Lou was extremely helpful in helping me understand exactly what was wrong with our sump pump. He explained everything in great detail. I appreciate how Lou explained all of the options we had moving forward, without pressuring me one way or another. He gave his...
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Great Service, Fast and Friendly
Testimonial Star Rating - 928105
by Jennifer F. - 7/26/2017
They provided excellent service. They were on time, gave great explanation about the product and how to use and maintain it.
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Excellent as always!
Testimonial Star Rating - 928104
by Ed H. - 7/26/2017
Ed showed up right on time, friendly & got right to work without wasting his or our time. Was very pleasant to have working in the house. BMW Plumbing has serviced us several times and we're always impressed with their responsiveness and professionalism.
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Positive
Testimonial Star Rating - 928103
by Heather C. - 7/26/2017
John was friendly, explained all options well, punctual, and provided quality work. (Date of job - 7/17/17 @ 9 AM)
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Excellent!
Testimonial Star Rating - 928106
by Oliver A. - 7/26/2017
Great job! Tom was on time, efficient and friendly. He explained exactly what we needed done. He was very helpful. I will recommend him and BMW Plumbing to all our friends. Thanks for a great experience!
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Always professional and highly competent
Testimonial Star Rating - 928107
by Stephen L. - 7/25/2017
John did a great job changing a valve. He thought it might be a bigger job, but was able to replace it without having to rip up the shower. It was much less than the price quoted too-always a bonus! Thanks.
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Testimonial Star Rating - 1109264
by Dave Chiou - 7/21/2017
Just had them replace our kitchen garbage disposal which was leaking. Great service, very professional, knowledgeable and great price compared to 2 other companies I called. I will be having them do additional work.
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Outstanding
Testimonial Star Rating - 928108
by Michael K. - 7/20/2017
Ed came and estimated the job. He came back the next day and did a super, clean job repairing our copper pipes. He was extremely cordial and truly trusted workman. A real asset to BMW Plumbing.
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Very positive experience!
Testimonial Star Rating - 928109
by Jackie S. - 7/19/2017
Lou came early and offered to wait until the scheduled time to begin so that we could access our water before he shut it off. He was very professional, offered us tips, and gave a clear and great tutorial for our filtration system. Great service!
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Excellent first experience
Testimonial Star Rating - 928110
by Allyson G. - 7/19/2017
Dan was prompt and extremely professional. He was able to fix our bathtub's.plumbing without any issues, unlike our previous plumber who kept making it worse. He explained all the charges thoroughly, which were extremely fair. I would not hesitate to use BMW again!
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We were extremely stressed and immediate response
Testimonial Star Rating - 928111
by Elyse M. - 7/18/2017
Great service Dan was very professional/clean and thoughtful! Great work problem solved.
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Excellent!
Testimonial Star Rating - 928112
by Lorne G. - 7/11/2017
BMW plumbers know what they're doing and they back their work. Anyone looking for a plumber who will get the job done correctly, these are your guys.
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Great service - Resolved several issues in one trip
Testimonial Star Rating - 928114
by Dan R. - 7/11/2017
Dan did a great job resolving some issues with my sump pump, and had enough time to also tackle a leaky sink drain as well while he was here. On time, professional, and took care of the issues quickly!
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Best ever - Called & Ed was here within 15 minutes
Testimonial Star Rating - 928113
by Harlie E. - 7/11/2017
Ed fixed problem - was in and out - explained what he did + even tightened handle on toilet - I didn't know it was loose - He was friendly, professional + competent!! Thank you!
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Always Excellent!
Testimonial Star Rating - 928115
by Brad G. - 7/7/2017
This morning I had the unfortunate luck of finding water leaking into my basement from the main floor. I called BMW who was able to fit me in at the last minute before the weekend. Ed arrived on time and was friendly and thorough in diagnosing the problem. I'm...
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Lou was exceptional not only did what was needed he taught me how to take care of my pumps and fixed my vent on his own.
Testimonial Star Rating - 928116
by Rinni R. - 7/6/2017
The service by Lou was exceptional. He was knowledgeable, clean and Cared to show me other things that needed attention and fixing. He even advised me on what needed yearly Service and what I could do myself. It's been a long time since someone showed concern &...
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Excellent
Testimonial Star Rating - 928117
by Amelia B. - 7/6/2017
Thorough and experienced. Found a problem with water heater exhaust while checking sump and fixed it.
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excellent service in a timely manner
Testimonial Star Rating - 928118
by scott g. - 7/5/2017
Ed arrived on time and did a fine job replacing our end-of-life toilet fill valve. Next time, we need a plumber, these are the ones we will call
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Completely Professional Performance By John
Testimonial Star Rating - 928119
by Clifford M. - 7/3/2017
John covered all aspects of the situation and made excellent recommendations and assisted us particularly well.
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Rod and scope sewer line
Testimonial Star Rating - 928120
by Chris S. - 7/1/2017
Very professional in working with the Village of Glencoe to resolve our issue.
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Excellent service whenever I need them.
Testimonial Star Rating - 928122
by Arlene H. - 6/28/2017
The yearly contract is wonderful including the discount.
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BMW Plumbing work, always reliable...
Testimonial Star Rating - 928121
by Robert B. - 6/28/2017
To my surprise, the master bath toilet handle moved, but nothing happened. A quick look showed that the eye on the flapper had broken and the chain from the handle became inoperable. A quick call to BMW brought Lou to our house in about twenty minutes and his review...
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Very glad to find BMW
Testimonial Star Rating - 928123
by Sarah E. - 6/22/2017
I had kind of a last minute emergency and needed someone out the same day. I was able to get someone (Conrad) from BMW out right away. He was very friendly, professional, and informative. I was very happy with the promptness of service and that they could resolve my...
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Testimonial Star Rating - 865667
by Robyn W. - 6/16/2017
BMW was fantastic and helpful when a water main broke. They got the work done in a timely manner and explained everything along the way. On top of that, from Mike to Lou to Tom to the receptionists, they are all very kind people (and understanding). This is the only plumbing company I will use from here on out. Passing the rating on by word of mouth, as well! Thank you BMW!
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Happy customer
Testimonial Star Rating - 928124
by Jennifer F. - 6/14/2017
I called and Ed arrived at my door less than 30 minutes later. Pricing was explained up front. 2 hours after that we had working drains again. Ed was conscientious about cleanliness during a messy job. No surprises at the end of service. Will definitely use...
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We had another excellent experience using BMW plumbing.
Testimonial Star Rating - 928125
by Laurie M. - 6/12/2017
Great service, professional staff. Ed worked wonders on our daughters shower.
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Trusted and Professional, you can't go wrong.
Testimonial Star Rating - 928127
by David P. - 6/9/2017
Trusted and Professional, you can't go wrong.
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Excellent!
Testimonial Star Rating - 928126
by Donna O. - 6/9/2017
Lou is amazing! He explains everything that needs to be done in a way a non plumber can understand. He is professional, timely and mindful of cost to the customer. I would highly recommend Lou and BMW Plumbing!
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All Around Excellent
Testimonial Star Rating - 928129
by Jon C. - 5/31/2017
We called BMW on Friday morning and a technician was at our home by early afternoon. He was professional and friendly and, when more work was needed, the company communicated and responded in a timely way again. We appreciated the use of the same technician for the...
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Service Was Fast And Very Informative
Testimonial Star Rating - 928128
by Eugene S. - 5/31/2017
Plumber explained everything before he started the job. It was very informative and performed professionally.
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They were able to send somebody the same day. The sump pump was not working properly and rain was coming. It was an overall good experience.
Testimonial Star Rating - 928130
by Amadeo C. - 5/26/2017
The plumber showed up on time, was courteous, and explained things in detail. He even gave me advice about draining my water heater once a year.
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Bordering above excellent
Testimonial Star Rating - 928131
by Sheldon R. - 5/25/2017
BMW Pluming Inc. is an outstanding firm. It's mechanic is wonderful. Knowledgeable and very professional. I will recommend your firm to everyone needing your services.
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happy customer and would recommend.
Testimonial Star Rating - 928132
by tony k. - 5/25/2017
Conrad @ BMW showed up on time and did a great job explaining the job. New sub pump installed in no time, just in time for the rain.
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Excellent Service, Professional, Clean, Friendly
Testimonial Star Rating - 928134
by Sally S. - 5/24/2017
I've been using BMW for man years. I appreciate so many things about the way you do business -- professional, excellent communication, explains plumbing issues in a way I can understand, respects my home, and does quality work. I've been requesting Tom for a long...
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John Was So Helpful, Friendly and Knowledgeable
Testimonial Star Rating - 928133
by Marla G. - 5/24/2017
I hope the problem is fixed. I will know mroe in a month. If it is fixed, I will recommend every one to you guys.
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Service was excellent!
Testimonial Star Rating - 928135
by Rachel R. - 5/24/2017
Lou showed up on time, explained everything he was doing and left my house as clean as he found it upon arrival. Lou was friendly and approachable and completed the job as expected.
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excellent service
Testimonial Star Rating - 928136
by Kenneth B. - 5/23/2017
They arrived on time and gave me a proposal that provided me with several alternative ways of doing the job. The pricing was very reasonable. The work was done well and on time. I was very happy with both the work and the service.
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Great service
Testimonial Star Rating - 928137
by Paul L. - 5/22/2017
Start to finish, they were great to work with. They returned calls promptly, and showed up when they said they would. Lou was very helpful in explaining the work and completely the job in a timely manner.
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Testimonial Star Rating - 865643
by Blake C. - 5/18/2017
I've hired BMW on a few occasions. They're professional, honest and will go the extra mile if necessary to take care of you. In one case, we had a 'hard to find' and 'hard to access' leak and ultimately, Mike personally came over and helped figure out exactly where it was and the least invasive way to solve the problem. We ended up fixing the issue for much less than anticipated.
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Excellent Work
Testimonial Star Rating - 928138
by Kelly M. - 5/17/2017
I called BMW plumbing to see if they could help us with an overhead sewer. When Mike, the owner, arrived to give us an estimate he noticed that the problem could be solved in an easy quick fix vs the other 5 estimates I got from other companies that claimed it would...
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Great service, reasonably priced
Testimonial Star Rating - 928139
by Peter L. - 5/13/2017
Conrad did a great job. Was very professional, fast and efficient.
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Awesome
Testimonial Star Rating - 928140
by Audrey C. - 5/12/2017
Lou was prompt, knowledgeable, professional and a very nice person. He took the time to explain the issue and provided a cost-effective solution.
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Outstanding As Always
Testimonial Star Rating - 928141
by Mary W. - 5/12/2017
I have used BMW for years and never been disappointed. Their work is excellent. Everything is clean when they leave. Every employee is professional, helpful and courteous. The best!
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Excellent, Very Professional
Testimonial Star Rating - 965440
by Tom M. - 5/10/2017
Did a great job, very helpful I decided to become a gold member because of the great job he did. Explained things very well. A pleasure to work with your company. He is outstanding. Hope to have you back for more work. Thank you.
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Excellent, Very Professional
Testimonial Star Rating - 968368
by Tom M. - 5/9/2017
Did a great job, very helpful. I decided to become a Gold Member because of the great job he did. Explained things very well. A pleasure to work with your company. He is outstanding. Hope to have him back for more work. Thank you.
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Great Job!
Testimonial Star Rating - 928144
by Steve Z. - 5/3/2017
Professional job!
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Superior
Testimonial Star Rating - 928145
by Aleta S. - 5/1/2017
John is totally helpful, as always couldn't ask for better or more knowledgeable service.
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Conrad was a great technician and provided excellent insight as to what our issues were with our plumbing.
Testimonial Star Rating - 928146
by David G. - 5/1/2017
Conrad did an excellent job explaning and problem solving the issues with both our bathroom sink and our guest bathroom tub. He was in our house for only an hour and solved both issues. He always covered his shoes in the house and he also was attentive to our dog!...
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Timely, professional, courteous, exceeded expectations, highly recommend
Testimonial Star Rating - 928147
by Ronald D. - 4/27/2017
While Dan was servicing a neighbor, he agreed to look at my plumbing need when he finished. He provided an estimate and finished the job right away. Dan was thorough and quick, He also provided some insight into another project I was considering. My neighbor had...
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Testimonial Star Rating - 865668
by Cathy S. - 4/24/2017
Always a pleasure to work with BMW. Timely, courteous, neat and efficient. Highly recommended!
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Testimonial Star Rating - 865647
by Bruce F. - 4/24/2017
We had another great experience with BMW Plumbing. They arrive on time and do the work efficiently and expertly. After a few house calls and talking with their plumbers, you just know they are honest and want to do right by their customers and that means a lot to us. We highly recommend this company.
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Thorough and Knowledgeable
Testimonial Star Rating - 928148
by Tim K. - 4/24/2017
We had just moved in, gave the kids a bath upstairs, and the main floor tub had sewer backup. Yuck! Reading online reviews, these guys looked like the ones to call. I've had good experiences with Roto Rooter in the past, but decided to give BMW Plumbing a...
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The Best!
Testimonial Star Rating - 928149
by Beth G. - 4/21/2017
BMW is the best!
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Always reliable and professional
Testimonial Star Rating - 928150
by Karin S. - 4/20/2017
l have been using BMW Plumbing for several years now and have never had a bad experience. My most recent service was no exception. My emergency call was answered promptly by Mark and I was subsequently told how I could handle things on my own until Monday morning,...
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Conrad did an excellent job.
Testimonial Star Rating - 928151
by Jan C. - 4/18/2017
Conrad was on time, pleasant and professional. He did all the work quickly and left everything very clean.
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Excellent On Every Level!
Testimonial Star Rating - 928153
by Judy S. - 4/18/2017
Lou was professional, knowledgeable, responsible, caring and honest about the job at hand and the approach to achieve the best end result. A frustrating situation was solved, thanks to Lou and BMW Plumbing.
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Excellent.
Testimonial Star Rating - 928152
by Patty D. - 4/18/2017
Lou was professional, friendly and very knowledgeable. Explained clearly what needed to be done.
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Testimonial Star Rating - 865670
by Tracy M. - 4/18/2017
Professional, dependable and friendly. Would definitely recommend them!
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Ed was our plumber today and did a great job and was very knowledgeable about the prodcut installed.
Testimonial Star Rating - 928154
by Gwen H. - 4/14/2017
Andy, one of the owners of BMW, called to tell me that he was sending a plumber in about 20 minutes and wanted to know if that was suitable to my schedule. They always do this! Ed came within that time frame and was very pleasant, professional and knowledgeable...
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FloLogic Leak detection system installed
Testimonial Star Rating - 928155
by Alan S. - 4/13/2017
Mike from BMW came out and gave us a thorough assessment and proposal for the work that our insurance co required us to do. A FloLogic device monitors water usage in the house and shuts down the water main if it detects unusual usage (in the even of a major leak or...
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Timely and quick
Testimonial Star Rating - 928156
by Ken L. - 4/12/2017
Called first thing in the morning for an afternoon appointment. John showed up right on time. He explained what the problem with the sump pump was, what my options were, and took care of it quickly.
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Highly impressive!
Testimonial Star Rating - 928157
by Robin K. - 4/10/2017
Another exceptionally fine experience w/your company. Thank you :)
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Never disappointed
Testimonial Star Rating - 928159
by Josh L. - 4/10/2017
Once again BMW showed up on time and our sump pump was replaced quickly. Conrad never gave any hard sell, and was always polite and courteous. Not our first go round with BMW and certainly not our last.
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Very Positive
Testimonial Star Rating - 928160
by Donald R. - 4/7/2017
We have used BMW for years and have always been very satisfied. Have recommended to others.
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Excellent service
Testimonial Star Rating - 928161
by Gwen M. - 3/30/2017
We give Tom 5 stars in all areas of service. Not only was he prompt, friendly and efficient, he was willing to answer our questions, took great care with our home, and pointed out a plumbing issue that clearly needs attending to that we had not noticed.
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Excellent
Testimonial Star Rating - 928162
by Beth R. - 3/29/2017
Lou was friendly, professional and took care of job promptly. Especially appreciate that BMW was out within 3 hours of my call.
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Great
Testimonial Star Rating - 928163
by Avis M. - 3/29/2017
Dan took the time to explain things. He was quick to volunteer that our sump pump was under warranty. He was very honest and did great work.
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Excellent From Start To Finish
Testimonial Star Rating - 928165
by Ed H. - 3/22/2017
Lou from BMW Plumbing showed up promptly on time. He was friendly, courteous and finished the job quickly and professionally. We would welcome Lou back when we again need plumbing help. The people at BMW's office are really friendly and efficient as well.
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Awesome!
Testimonial Star Rating - 928164
by Amanda V. - 3/22/2017
Great guy and finished his work fast! Thanks so much!
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Testimonial Star Rating - 865671
by Fritz M. - 3/21/2017
You always go above and beyond whenever I have needed your services.
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Excellent job
Testimonial Star Rating - 928166
by Robert F. - 3/21/2017
I would recommend BMW plumbing Tom did an excellent job. He was professional, knowledgeable and did a great job.
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Dependable, thorough and knowledgeable
Testimonial Star Rating - 928167
by Maria F. - 3/17/2017
Conrad was very good. He was professional, knowledgeable and thorough. BMW was great to work with. Very easy to make an appointment and follow-up appointment the next day when problem couldn't be solved on first day. Conrad came exactly when I was told he...
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Painless
Testimonial Star Rating - 928168
by Larry S. - 3/13/2017
Tom was efficient and cleaned up after himself. Gave helpful money saving tips and good suggestions. He answered all questions very professionally.
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Excellent
Testimonial Star Rating - 928169
by Ann J. - 3/9/2017
Knowledgeable about problem and able to fix immediately
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Very Easy and Friendly Technicians
Testimonial Star Rating - 928170
by Larry S. - 3/7/2017
Lou was a gentleman and respected the house and my time. Quiet, efficient and competent as well as very helpful.
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High Quality
Testimonial Star Rating - 928172
by Mike M. - 2/27/2017
BMW helped us upgrade a couple baths...removing and replacing our plumbing fixtures. We were pleased with the quality and promptness of the work they did, and the cost seemed reasonable.
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Great Experience
Testimonial Star Rating - 928171
by Bunny P. - 2/27/2017
It's nice to have a plumber you can count on, but never more than in an emergency. I was notified that water was pouring out from under my kitchen sink. I called BMW, and before I got home someone was there. Problem found - problem fixed. Thank You.
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Testimonial Star Rating - 865672
by Michael M. - 2/26/2017
We upgraded our bathroom fixtures. Working with BMW made it a breeze. Very knowledgeable and competent service personnel. I wish i could give them 6 stars!!
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Great.
Testimonial Star Rating - 928173
by Lisa H. - 2/24/2017
Informative and did the job!
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Great experience
Testimonial Star Rating - 928174
by Cheryl R. - 2/20/2017
Conrad was prompt, courteous, professional, cleaned up the area, and explained what needed to be done in a clear and easy to understand manner.
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Outstanding!
Testimonial Star Rating - 928175
by Robert B. - 2/17/2017
We couldn't be more pleased. They were on top of our request. Their call to confirm and arrival was right on time. They did great work and were polite and pleasant throughout. Excellent! Thanks!
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Excellent
Testimonial Star Rating - 928176
by Katie M. - 2/15/2017
Excellent
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Great
Testimonial Star Rating - 928177
by James M. - 2/14/2017
BMW helped with an emergency repair. They came right away, did great work, and charged a fair fee. Fantastic contractors. Lou + Mario came another time to fix a broken sewer pipe. They came on time, worked hard, and charged a fair fee. BMW is on our list of go-to...
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Service within the hour, booties worn without asking. Thank you for a job well done.
Testimonial Star Rating - 928178
by Kay C. - 2/11/2017
Service within the hour, booties worn without asking. Thank you for a job well done.
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Lou was great!
Testimonial Star Rating - 928179
by Jennifer N. - 2/9/2017
We had an emergency at 5pm on Super Bowl Sunday. Lou was amazing! He fixed the problem really fast and had a great attitude about it all.
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Testimonial Star Rating - 865675
by Mary Jo B. - 2/7/2017
Always on time and reliable. BMW does a great job
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Excellent!
Testimonial Star Rating - 928180
by Donna O. - 2/6/2017
Lou was outstanding. He explained everything to me so I could understand what he had to do. Would highly recommend Lou and BMW plumbing to friends and family! Thanks Lou!
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Wonderful
Testimonial Star Rating - 928181
by Mary Jo B. - 1/27/2017
Very fast response.
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Best service ever!
Testimonial Star Rating - 928182
by Rhonda P. - 1/27/2017
I would recommend BMW to everyone! My hot water heater broke and a friend gave me their number. When she told me they were located in Deerfield, I instantly thought "overpriced". I couldn't have been more wrong. They were priced right, were honest, and timely. They...
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Wonderful
Testimonial Star Rating - 928184
by Courtney W. - 1/25/2017
Conrad did a wonderful job. Given the circumstances he made the experience as pleasant as possible. He was very knowledgeable, and always cleaned up after himself.
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Super Great
Testimonial Star Rating - 928183
by T S. - 1/25/2017
Very thorough and detailed in explaining problem and repair work needed. Kind and polite. Very knowledgeable.
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Very Satisfied!
Testimonial Star Rating - 928185
by Floyd B. - 1/24/2017
Prompt, patient, excellent service - Dan advised in advance what to expect and then proceeded to fix our problem in excellent fashion - Thank you for all your services!
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Everything went fine with no problems for me or my Great Dane.
Testimonial Star Rating - 928187
by Len w. - 1/23/2017
The guy was real quiet and did the work required without any damage.
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Dan Saved The Day!
Testimonial Star Rating - 928186
by Christine H. - 1/23/2017
We had both toilets clogged and plunging didn't make much difference. My husband is very ill and not having a working toilet was awful. Dan arrived about 5pm on Sunday, 1/22 and worked in our cramped crawl space until the problem seemed solved. When he was told the...
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Phenomenal service at a reasonable price
Testimonial Star Rating - 928188
by Thomas S. - 1/18/2017
Phenomenal service at a reasonable price. Ed arrived promptly, performed a thorough inspection of our plumbing system, and repaired all necessary problems in a very efficient and professional manner. We shall ask for him for all our future plumbing needs. Kudos to...
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It was excellent
Testimonial Star Rating - 928189
by Michelle S. - 1/12/2017
I called in the am to schedule a non-emergency appointment and they scheduled me for that afternoon. Dan arrived on time and was very polite and professional. He fixed the concerns we had and showed me pricing before he began. I am satisfied and will refer BMW to...
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Lou was a very knowledgable and courteous professional
Testimonial Star Rating - 928190
by Marc W. - 12/30/2016
I was hesitant to call BMW at first due to their rumored expensive pricing. However instead I found great value for the money. Lou fixed several problems for me (leaking shutoff valve, leaky sink) and gave me some additional advice and other plumbing issues around...
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Testimonial Star Rating - 865676
by Jamie G. - 12/20/2016
Always on time. Knowledgeable and reliable.
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Testimonial Star Rating - 865677
by Harlie H. - 12/18/2016
Consulted with a few plumbers for our problem & found BMW to be the most efficient & professional. Even pointed out a problem I did not know existed & they fixed it even tho not really a plumbing problem - another company would not fix this. Would recommend BMW!!!
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Testimonial Star Rating - 870553
by Margarita Bartels - 12/12/2016
BMW is an excellent plumbing contractor. They have been taking care of the plumbing in our house for over 15 years. In that time they have always been the most knowledgeable & professional of any contractor we had in the past. I would recommend them to anyone wanting honest, professional work from their plumbing contractor!
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Testimonial Star Rating - 870555
by Steven Tahmooressi - 12/12/2016
Always the best and most courteous service!!!! So this is the second time that I have used BMW and they are great to work with. I had a shower faucet whose cartridge was broken and I had water spraying out the handle. I called Mike over the weekend and instead of telling me he was on his way, he walked me through the process to handle it in the short term so as not to have to pay for weekend service charges. We followed up on Monday and Ed came out on Tuesday morning and explained everything he was doing and repaired my cartridge quickly and efficiently. These are just great guys to work with, and I continue to be a big fan!
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Timely, Courteous, Knowledgeable
Testimonial Star Rating - 928191
by Shayda C. - 12/12/2016
Ed was great--patient with all of my questions, did a thorough job, was punctual to the minute.
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Testimonial Star Rating - 870554
by Mike Kennedy - 12/12/2016
BMW Plumbing always delivers the highest quality service. They treat your home as if it were theirs and they protect everything while they work. They show up on time so you don't have to sit around waiting and they fix the problem in one trip. Their plumbers are very knowledgeable in all areas of their trade. I've never been disappointed.
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Excellent advice
Testimonial Star Rating - 928192
by Andrea N. - 12/11/2016
Tom did a great job and afterwards spent some time talking to us about preventing issues in the future.
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I'm very pleased with the work that Ed did.
Testimonial Star Rating - 928193
by Rich K. - 12/8/2016
Overall i was pleased with BMW's punctuality and professionalism.
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Testimonial Star Rating - 865598
by Emmie Jacobs - 12/6/2016
The technicians that have come to our house have been professional, on-time, polite, courteous, knowledgeable, and efficient. I have been very impressed and would thoroughly recommend them.
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Testimonial Star Rating - 865605
by Gerry Kolb - 12/6/2016
Excellent service! Our plumber was very knowledgeable and it saved me a bundle.
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Testimonial Star Rating - 865609
by Laurie Morrison - 12/6/2016
Excellent customer service and work
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Testimonial Star Rating - 865604
by Tjdalenta - 12/6/2016
Responsive. credible, excellent work. I would definitely use them again!
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Testimonial Star Rating - 865602
by Gail Gersh - 12/6/2016
My repairman, Cesar, was very professional and very efficient. He explained what was done and I was very pleased.
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Testimonial Star Rating - 865606
by Donald Belgrad - 12/6/2016
Reliable, credible and professional. Join their membership club which offers priority service and discounted charges. They are top rate and a pleasure to deal with.
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Testimonial Star Rating - 865597
by Jeff Baer - 12/6/2016
What I love about BMW is that they do everything possible so that I avoid the expensive problems. Let's face it, who thinks about their plumbing UNTIL after it's a problem?? BMW reminds me to perform the regular maintenance so things keep running smoothly around my home.
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Testimonial Star Rating - 865613
by Arlene Handler - 12/6/2016
Courteous, prompt, efficient
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Testimonial Star Rating - 865599
by Roseanne Harrington - 12/6/2016
Excellent service. Fair prices. Good advice
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Extremely satisfied customer!
Testimonial Star Rating - 928194
by Denyse G. - 12/2/2016
Tom was on time and as professional and pleasant, as always. He completed the preventative sewer rodding in about one hour. He thoroughly explained what he found and what he needed to do. He recommended that we the preventative service be repeated again in about...
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Good quality work for a fair price
Testimonial Star Rating - 928195
by Eric L. - 11/28/2016
I've used BMW for years and will never use anyone else. I've always had really good quality work done by experienced plumbers and always felt the price was fair. This last visit when I had my sump pumps replaced and a battery backup installed was not an exception....
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Great, respectful service man. Efficient, fixed the problem, explained things.
Testimonial Star Rating - 928196
by Diane A. - 11/28/2016
Ed was Professional and fixed the problems we had! Great job! Came back to repair Frankie Butler. At first I wasn't going to spend the $ to fix it. He was not pushing it. So he came back & fixed it. Hot, cold dispenser in laundry room was leaking. So,...
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Our experience with Tom is always very positive!
Testimonial Star Rating - 928197
by Judy W. - 11/28/2016
Tom spends time explaining the problem, repairing it and leaves us knowing what we should look for. It is a pleasure having him to work in our home and we always ask for him.
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Excellent service
Testimonial Star Rating - 928199
by Ron C. - 11/22/2016
Tom Killian reviewed the problem and determined the water leaking problem was not with the plumbing but with the caulking. He recommended we re-caulk the edges around the bathtub and the shower doors to provide a better sealant.
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Excellent. Lou Was Fantastic.
Testimonial Star Rating - 928198
by Alison K. - 11/22/2016
Nice, clean, informative and a pleasure to work with. Thank you for great service.
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A+ As Expected
Testimonial Star Rating - 928200
by Gail G. - 11/18/2016
Polite. Did the required work in a timely manner. All ok.
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Testimonial Star Rating - 865678
by barry l. - 11/17/2016
This past summer we had a few bad storms in a short period. Our sump line from the basement to drainage system broke causing water being pumped out to come back in thru window well. It looked a lot worse than damage done to basement. BMW gave me 2 quotes $800 for damage they saw and $1600 for scenario for damage unseen. Another company quoted $2350 for worse scenario. Not taking into consideration the damage could have been minimal. Damage was worse case, but saved us $750. Could have saved $1550 if damage was minor. As stated, it was a very wet period and plumbing companies were very busy. BMW's owner explained to me why the 2 quotes and treated me like family. The other company's manager gave one quote and was difficult to deal with as they were very busy. I will call BMW for future work.
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BMW Plumbing is a Great company!
Testimonial Star Rating - 928201
by Darren K. - 11/14/2016
BMW is always on time. Their workmen are friendly, knowledgeable, thorough, and always professional. As always, they try to get the best price possible, and recognize customer loyalty. BMW Plumbing is truly a good company.
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Testimonial Star Rating - 865679
by Stuart S. - 11/11/2016
You will not find a more honest company than this one. They are responsive, courteous, and extremely neat. Lou is a gem of a plumber but also just a good guy. I would not go anywhere else for my plumbing needs. This company is top notch!
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Very Pleased
Testimonial Star Rating - 928202
by Stephen M. - 11/11/2016
From beginning to end, we were quite pleased with Ed's work.
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Conrad and Lou were great - timely, knowledgeable and cleaned up perfectly.
Testimonial Star Rating - 928203
by Robyn W. - 11/10/2016
I had my sewer routed. The guys were in and out inside an hour, no mess, explained what they did and how the lines looked. I'm happy!
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Very professional.
Testimonial Star Rating - 928204
by Buzz F. - 11/7/2016
dependable service, communicative regarding issues, thorough,
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Work was performed as explained. No surprises.
Testimonial Star Rating - 928205
by Lynne L. - 11/4/2016
BMW is very reliable. They always arrive when they say. They explain the work to be performed. They also can be relied on in emergencies to help out. We've been a happy customer since 1994.
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BMW Has Been Excellent--Especially Our Service Plumber Lou!!
Testimonial Star Rating - 928206
by Chase S. - 10/28/2016
BMW Plumbing has exceeded my expectations. They came to fix and replace our hot water heaters, and while here address some other issues proactively and quickly. They followed up with new parts, and went above and beyond by explaining the problem and offering advice...
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Perfect
Testimonial Star Rating - 928207
by Lou S. - 10/26/2016
Tom represents professionalism. I would consider him an asset to BMW and reflective of BMW's professionalism.
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Testimonial Star Rating - 865673
by Michael M. - 10/20/2016
Once again Mike and his crew did a great job for us. This time it was clearing up a major sewer line problem. They are indeed professional, prompt, courteous, and reasonably priced.
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Excellent as Usual with BMW
Testimonial Star Rating - 928209
by Sal C. - 10/17/2016
The tech Tom did excellent work and explained issues very clearly.
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Completely Satisfactory--No COmplaints
Testimonial Star Rating - 928208
by Charles A. - 10/17/2016
Very helpful in explaining and correcting our situation.
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Excellent customer service and repair service
Testimonial Star Rating - 928210
by Laurie M. - 10/15/2016
BMW is very responsive and thorough.
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Testimonial Star Rating - 865680
by Luba R. - 10/14/2016
Prompt, efficient service delivered by a technician who obviously knew what he was doing and did it right.
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excellent service replacing a sump pump system
Testimonial Star Rating - 928211
by MAnne M. - 10/11/2016
Our sump pump system needed replacing so we called BMW. They sent Lou, immediately to assess the issue and to remove the smelly battery. He checked everything thoroughly then, called and set up an appointment at our convenience to install a new system. Lou was very...
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Ed did a great job
Testimonial Star Rating - 928212
by Ron W. - 10/7/2016
Ed was on time, courteous, efficient, informative and professional.
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Exceptional Thorough Service
Testimonial Star Rating - 928213
by Raquel W. - 10/6/2016
Lou was outstanding!! He arrived early and worked endlessly to complete the task. His professionalism was unparalleled and Lou made an awful experience the most pleasurable it could be. He patiently explained the process from beginning to end. I am very grateful to...
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Testimonial Star Rating - 865650
by Judith A. - 10/5/2016
They always respond in a timely fashion. Phone people and the person who comes to the house are always pleasant. In more than 15 years I do not believe that I have had a complaint on either service or workmanship.
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Fabulous! Ed and Lou Did A Great Job!
Testimonial Star Rating - 928214
by Darcy L. - 10/4/2016
On time--job finished sooner than expected. Very neat! Will definitely use again! Couldn't be happier.
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Pain-free, honest, quality service
Testimonial Star Rating - 928215
by Jeff G. - 9/27/2016
Dan came in and addressed a problem with our sump. He was able to replace the part at an honest price.
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Top Notch From Appointment to Clean Up
Testimonial Star Rating - 928216
by Brian B. - 9/26/2016
We had clogged shower and tub drains. Lou showed me and explained everything he was doing and got them back in order in no time at all. And he left both rooms cleaner than they were before he got here! Making the appointment was easy and Lou showed up right when...
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Testimonial Star Rating - 865681
by Mike K. - 9/25/2016
Needed a drain opened up and they sent a man out first thing in the morning. Clog was tackled and things are flowing smoothly again. These guys are the best. Thanks BMW Plumbing.
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Always excellent service!
Testimonial Star Rating - 928217
by Irene R. - 9/25/2016
Knowing the plumber is arriving in a particular time period is very helpful. Ed did an excellent job while also leaving the bathroom neat and clean after finishing the installation.
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Quality Service
Testimonial Star Rating - 928218
by Brendan F. - 9/23/2016
Very happy with the work and the quality of the service provided. Friendly and professional
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Lou was wonderful
Testimonial Star Rating - 928219
by Donna P. - 9/15/2016
Lou checked everything and explained any problems he found. He fixed any leaks and replaced a pump. Excellent company
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Excellent!
Testimonial Star Rating - 928220
by D W. - 9/15/2016
Really appreciate the professionalism & thoroughness! Always stellar customer service on the phone, too! Dan came back today to reevaluate a previous job. He was patient & thorough as he accessed & resolved the problem. Very grateful for the time taken & job done...
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Perfect
Testimonial Star Rating - 928221
by Mary J H. - 9/14/2016
Came when they said they would come. Did the job and cleaned up. The plumber skilled and pleasant. I would recommend BMW Plumbing with gold stars.
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Read below
Testimonial Star Rating - 928222
by Nicky M. - 9/8/2016
John, was very professional and was very accommodating. Completed the initial job replacing the filter and doing and additional job without complaint.
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Couldn't have been better. I'm very happy with BMW Plumbing.
Testimonial Star Rating - 928223
by Rick C. - 9/8/2016
BMW Plumbing is top shelf, through and through. My positive experience started with a phone conversation with Andy, who provided excellent advice and scheduled an appointment for me. The service call was done by Lou, who is tremendous, professional, knowledgeable,...
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As always John did a great job.
Testimonial Star Rating - 928224
by Nancy J. - 9/7/2016
He explained everything he would do, gave estimated costs, and let me choose between a "repair" or an "all new." I was able to make an informed decision.
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On time and professional.
Testimonial Star Rating - 928225
by Michael B. - 8/31/2016
Had a pedestal sink and dryer hose replaced and changed out the water filter.
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Job was completed satisfactorily
Testimonial Star Rating - 928226
by Mal P. - 8/30/2016
Kitchen sink was plugged--required 40 inches of rodding. Ed did the job in a timely fashion--was neat.
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Excellent all around
Testimonial Star Rating - 928227
by Holly M. - 8/26/2016
BMW Plumbing always sends knowledgeable professionals. Scheduling is easy and everyone is consistently courteous and friendly. Thanks, Lou!
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Excellent
Testimonial Star Rating - 928228
by Jackie L. - 8/23/2016
Great!
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Testimonial Star Rating - 865684
by Bubba F. - 8/23/2016
I really like these guys. They really made a good impression after we had an emergency on a Sunday (of course). We called the plumbers we had been using, but they never responded to our emergency call. I had seen BMW at a neighbors house and called them. They were out within an hour and fixed the issue. We have been using them ever since. Like all plumbing and electrical service providers, they are not shy about charging a hefty rate, but they are pros and do a great job every time, so it's worth every dime. Highly recommend.
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Testimonial Star Rating - 865683
by Ellen G. - 8/23/2016
I love BMW plumbing! They are professional, efficient and always quick to respond. We had a situation where sewage was coming up from the shower drain on a Saturday morning and BMW came out quickly and solved our problem. Everyone who has ever been sent out to our home has done an amazing job of being polite and professional. Their services do not come cheap but quite frankly you get what you pay for here and you won't be disappointed.
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Excellent
Testimonial Star Rating - 928229
by Rita T. - 8/22/2016
We had an "emergency' situation. A board member called BMW. Mike arrived promptly at agreed upon time. He assessed the situation, took pictures, and just hours later presented us with our options and a bid for proposed work. We accepted his bid. It was clear,...
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Testimonial Star Rating - 865685
by Susan S. - 8/22/2016
Very competent and professional service.
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Testimonial Star Rating - 865686
by Dave C. - 8/19/2016
Our 20 year garbage disposal started leaking and we couldn't use our kitchen sink. I called around and BMW plumbing was very reasonable with great reviews. I'm glad I used them. Lou came out and did a great job. We asked a lot of questions and he took the time to answer them all. He was very knowledgeable and we felt he was very trustworthy as well. We asked about a small leak in our kitchen faucet and he quickly diagnosed the problem in the faucet hose line. He simply told us to call the manufacturer for a replacement and explained how we could replace it ourselves. I also asked for a quote to replace our sump pump and ejector pump because we are finishing our basement. The quote again was very reasonable and Lou gave us some great tips. I plan to have Lou out the following week to complete that job and will be calling BMW plumbing for any future plumbing issues.
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They really knew their job
Testimonial Star Rating - 928230
by Priscilla M. - 8/18/2016
They were pleasant, courteous, on time, and kept me informed of the process. They were neat & cleaned up everyting before leaving
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Always the best and most courteous service!
Testimonial Star Rating - 928231
by Steven T. - 8/16/2016
So this is the second time that I have used BMW and they are great to work with. I had a shower faucet whose cartridge was broken and I had water spraying out the handle. I called Mike over the weekend and instead of telling me he was on his way, he walked me...
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Testimonial Star Rating - 865687
by Donald B. - 8/7/2016
Called early in the morning for help and had someone at my house within 3 hours as promised. My problem was resolved within 30 minutes. I can always count on BMW.
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Lou was fantastic!
Testimonial Star Rating - 928232
by Sandra B. - 8/4/2016
Lou was the plumber that came out to my home and he was professional and knowledgeable. He meets the highest standard of excellence. He was patient with my many questions and he took the time to explain everything so very clearly. He is the best! I will...
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Ed from BMW: Good customer experience
Testimonial Star Rating - 928233
by Brendan K. - 8/4/2016
Ed from BMW and his colleague Rick came to do a preventative rodding sewer work, to see if our sewer pipes were clear of any roots or debris (from the house to the main sewer). They were very good with my children which is a good sign of character and most...
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Testimonial Star Rating - 865688
by Matt O. - 8/3/2016
Another great call by BMW Plumbing to check the sump pump and backup while at our home for a plumbing visit. Needed one of the pumps replaced just ahead of last weekend ComEd power outage. Thank you for a great job by the entire staff at BMW
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Great Service, Great Results
Testimonial Star Rating - 928234
by Leonard/Phyllis A. - 8/3/2016
Lou came on time. He worked carefully and did the job completely. We are fully satisfied.
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Testimonial Star Rating - 865691
by Mark P. - 8/2/2016
We would for sure recommend BMW Plumbing to others. We have been a customer for several years now and each experience has been positive, professional and courteous. Each representative of the company exemplifies the high level of customer service you would expect and they have always met our needs. A++
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Great job and helpful
Testimonial Star Rating - 928235
by Keith S. - 8/1/2016
As always John did a great job with what needed to be done and took the extra time to answer a few plumbing related questions I had.
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Excellent. No problems in 3 recent appts.
Testimonial Star Rating - 928236
by Gail G. - 7/26/2016
Professional, courteous, neat. Explained what he would be doing with problems. All OK.
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So friendly, so knowledgeable
Testimonial Star Rating - 928237
by Maureen K. - 7/25/2016
Confident from "hello" that Lou knew what he was doing and could address and fix my plumbing issues.
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Great!
Testimonial Star Rating - 928238
by James S. - 7/20/2016
The work was timely, complete, and everything worked and looked as we expected. We could have been charged more, but the work was planned as efficiently as possible. Very pleasant experience. Will work with BMW going forward.
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BMW is the best plumbing company I've ever used.
Testimonial Star Rating - 928239
by Ronni G. - 7/19/2016
BMW solved my plumbing to dos immediately following a busy holiday weekend. The cost was reasonable unlike the competition who wanted me to pay more than double the price for the same work.
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Testimonial Star Rating - 865651
by Pamela S. - 7/16/2016
I ran into a bit of a garbage disposal stoppage and needed same day service and I called BMW Plumbing. They sent Dan there within the hour as he was in the neighborhood. I am not totally sure how this happened but there was a dime coin stuck in the disposal--how that happened God only knows--seriously how did a coin get into the disposal in the first place? Dan came in assessed the situation, found the problem, extracted the dime and the disposal was clear. He also gave me a lesson is garbage disposal maintenance--although I must admit that it is a bit out of my league. The price was really reasonable $99 for a service call. Dan was both thorough in solving the problem and very courteous--they also gave me a wonderful notepad as a welcome gift. Should the need arise, I would call BMW again.
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Excellent!
Testimonial Star Rating - 928240
by Elise F. - 7/14/2016
We have been using BMW Plumbing Inc for over 18 years. We are always happy with their service, attitude and expertise. Lou visited us today to fix a problem with our kitchen sink. Lou was particularly friendly, helpful and took great care of us! We really appreciate...
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Excellent!
Testimonial Star Rating - 928242
by LeRoy E. - 7/13/2016
The BMW plumber was very professional. He explained what he was doing and why. This company seems to have very pleasant and reliable people working for it. How nice is that!
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Very good - will call them again.
Testimonial Star Rating - 928241
by Gerald F. - 7/13/2016
Polite & clean technician, thorough, explained what he was doing and why, gave helpful advice. Very fair prices and fair billing. We will call them again.
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John - Great plumbing service provider at BMW Plumbing
Testimonial Star Rating - 928244
by Lisa H. - 7/12/2016
John has been to my house 3 times recently on various service calls and each time he has been polite, knowledgeable, and efficient. A pleasure to work with him. BMW Plumbing overall has been great to work with as well ... always answers their phones with a person, ...
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Excellent. Tech was very knowledgeable
Testimonial Star Rating - 928243
by Jackie L. - 7/12/2016
Would use again!
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Testimonial Star Rating - 865648
by Ronni G. - 7/6/2016
BMW Plumbing is professional, courteous and reasonably priced. Lou did a great job changing out my kitchen faucet and running a gas line extension for my BBQ grill. I joined the service club, and will be calling BMW for all my plumbing needs.
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Would definately recommend them!
Testimonial Star Rating - 928245
by John O. - 7/4/2016
We have used BMW Plumbing exclusively for ten-plus years now. Excellent company and workmanship.
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BMW met all of our plumbing needs
Testimonial Star Rating - 928246
by J G. - 6/29/2016
Lou worked on several items in our house. He did an outstanding job fixing the problems, including addressing little details that others might not. He was always on time, and very professional. Lou is a nice guy and a good human being. He is a great...
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Testimonial Star Rating - 865689
by Matt O. - 6/28/2016
Always prompt and great service. Great for remodeling too!
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Terrific
Testimonial Star Rating - 928247
by Donna P. - 6/24/2016
My experience was very positive. At first they took a while to find the problem but they fixed it fully and thoroughly. I thought the work they did was excellent, I will go back to them if I have trouble in the future.
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Excellent service and well-priced
Testimonial Star Rating - 928248
by M S. - 6/19/2016
Ed came right on time and quickly diagnosed my issue. Explained the fix required and repaired it on the spot. Very pleasant and knowledgable. Would definitely use again
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Excellent
Testimonial Star Rating - 928249
by Dena K. - 6/17/2016
Service was set up for the same day that I called. John fixed the problem quickly. He also explained what he was doing and why, cost, and the company service plan. I would feel very confident in using BMW again and/or recommending them to a friend.
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Great service
Testimonial Star Rating - 928250
by Lisa H. - 6/15/2016
Friendly, timely, great service.
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Excellent service
Testimonial Star Rating - 928251
by Susan B. - 6/13/2016
Great service, very helpful. Will definitely recommend Rick from BMW!
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Educational - very nice :)
Testimonial Star Rating - 928253
by Sue W. - 6/13/2016
Tom took his time and explained the problem. I was very happy to learn from him.
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I would highly recommend BMW-Plumbing to anyone that is looking for plumbing work to be done. I am very pleased with all the work BMW has done for me.
Testimonial Star Rating - 928254
by Matt K. - 6/13/2016
Last Friday, our work was completed by John. He was prepared to complete all the work we needed to be done. He arrived on time, and was professional, courteous, and the work was fantastic. I am very pleased with the result.
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Excellent
Testimonial Star Rating - 928252
by Alan S. - 6/13/2016
Professional, efficient, knowledgeable, courteous.
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Testimonial Star Rating - 865692
by Shel H. - 6/10/2016
We have used several plumbers since owning our home. BMW has been our go-to-guys for the last 10 years. We invite them back each time we need help because they can be trusted. We realized our sump pump was not shutting off on a Friday night, just before going out of town. They came out early Saturday morning and replaced the sump pump switch, alleviating our worries about the sump pump burning out while we were away. .
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Testimonial Star Rating - 865652
by Lynne L. - 6/9/2016
I have been using BMW plumbing since 1994. Over the years they've helped me out of plenty of binds! They've come out on Thanksgiving to repair a faucet that was unable to turn off. They've come out in the middle of the night to address sump pump issues. They've come out to my home while I was out of town to responded to my security system water alarm. And these are just some emergencies. Over the years they've fix toilets, faucets, hot water heater's, etc. They are truly a dependable and responsible organization. At no charge, they've even offered advice on other plumbing issues in which they knew they weren't going to get any work because the property was out of state. I have found their prices competitive and in-line with other plumbers. I always recommend BMW to my friends and they must be happy with them also as they are also repeat customers.
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It was all I could expect.
Testimonial Star Rating - 928255
by Arline P. - 6/8/2016
As usual, I knew I could trust the plumber, Ed, to be neat, quick to diagnose the problem and explain what had caused it and how he would repair it. All went well.
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Excellent
Testimonial Star Rating - 928256
by Marla P. - 6/7/2016
Lou was friendly, careful, professional and intelligent. He solved my problem and gave me other information about something else I need to have done to prevent future problems.
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Excellent
Testimonial Star Rating - 928258
by Andee W. - 6/7/2016
John has been to our house several times, and each time is incredibly helpful! It's a pleasure to work with him and the BMW team! I'm always recommending BMW!
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OUSTANDING
Testimonial Star Rating - 928257
by Standley S. - 6/7/2016
John is my guy!
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Very professional and great customer service
Testimonial Star Rating - 928259
by Mark P. - 6/5/2016
Our BMW rep, John, came to the appt on time and installed our 2 new sump pumps. He was knowledgeable and professional taking time to adequately test the pumps and explain the process and new equipment in a manner which was easy to understand. A++ all around.
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The plumber they sent was courteous, smart and efficient!
Testimonial Star Rating - 928260
by Marla P. - 6/3/2016
I'm very happy that my problem was solved quickly
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Lou was friendly, informative, quick, clean, neat and fun!
Testimonial Star Rating - 928261
by Pamela S. - 6/1/2016
For several years we have always had a good experience--no, I should say EXCELLENT experiences, with BMW Plumbing. Today, Lou was just terrific with quality, timeliness and professionalism. He came in with a smile on his face, explained what needed to be done, did...
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Understandable explanation given
Testimonial Star Rating - 928262
by Joel L. - 6/1/2016
Serviceman delivered good service
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Testimonial Star Rating - 865693
by Louis G. C. - 5/29/2016
These guys are Good! They are not cheap. They are reliable. They communicate well. And, they get the job done.
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Excellent Service on Noritz Tankless Heater
Testimonial Star Rating - 928263
by K A. - 5/27/2016
I called on a Thursday and the technician, John was at my house the next morning. Over the years I've had difficulty finding qualified people to work on my tankless heater - that problem is now solved. John was professional, explained the process, options, and in...
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Excellent service and great value
Testimonial Star Rating - 928264
by Anne A. - 5/25/2016
We would highly recommend BMW Plumbing. Our technician, Lou, was prompt, professional, thorough and an excellent plumber. His 20 years experience was apparent in his ease and approach to fixing the plumbing issues in our house. Thank you BMW Plumbing!
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Testimonial Star Rating - 865694
by Susan L. - 5/25/2016
BMW is always timely and reliable for small and big projects. We have never been disappointed.
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Terrific! Ed was kind and thorough
Testimonial Star Rating - 928266
by Robby Z. - 5/24/2016
A+! Ed did an excellent job--he was early (I know, amazing!) and did a very thorough and professional job. Highly recommended!
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BMW is fantastic!
Testimonial Star Rating - 928265
by Robby Z. - 5/24/2016
Ed was on time, courteous, and professional. He got the job done right and in a short amount of time. I would recommend BMW!
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happy with work provided
Testimonial Star Rating - 928267
by karen s. - 5/22/2016
we are happy with work provided. went extra mile and helped us out with more issue that they found.
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Very good. So helpful.
Testimonial Star Rating - 928268
by Vicki O. - 5/17/2016
Tom explained everything as he went along and did a great job.
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Excellent +++
Testimonial Star Rating - 928269
by Lynn + Don G. - 5/16/2016
Lou H has been very helpful. He has solved several problems for us. We had a very bad leak near our water heater--coming from our ice maker upstairs. He educated us about the source of the problems, was diligent and professional in fixing them, and is a very nice...
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Testimonial Star Rating - 865695
by A Charles S. - 5/12/2016
They are licensed professionals that know what they're doing.
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Lou was awesome as plumber & a person
Testimonial Star Rating - 928270
by Terri D. - 5/10/2016
A would recommend BMW Plumbing any time! Great work, great customer service. I will always use BMW! They bent over backwards to help me!
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Testimonial Star Rating - 865697
by Joel L. - 5/10/2016
The servicemen are HONEST !! I authorized an onsite sump pump repair and walked away. Serviceman came after me to tell me he erred and the repair was covered by a warranty. I would never have known but he saved me $300. Have since joined their Comfort Club annual contract (or whatever they call it)
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Perfect - Thank you for coming today before the weekend!j
Testimonial Star Rating - 928271
by Erica N. - 5/9/2016
John is always professional and patient with all my questions. He provides me with the info I need in a very professional way.
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Testimonial Star Rating - 865699
by Christopher E. - 5/8/2016
We had a problem with a water heater replacement -- it was not BMW's problem. They discovered an issue with the venting set-up installed during the previous water heater replacement (13 years prior). Andy came to our house and delivered a solution that saved us from expensive renovation work. We have a fantastic water heater with a safe venting solution all thanks to Andy and his team. I highly recommend BMW. They have a skilled professional staff and they deliver with honesty and integrity.
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Testimonial Star Rating - 865698
by Bev S. - 5/8/2016
I had a problem with sewer flies (drain flies) for many years, always maintaining the drains but never completely getting rid of the flies. Scott and Austin rodded out our floor drain the blessings they are gone! Thank you so much!
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Reliable, credible and professional
Testimonial Star Rating - 1023168
by Donald B. - 5/7/2016
John came to checkout our sump pump and fortunately sold us a gold level membership. He pointed out our plumbing deficiencies and clearly explained the defects and reasons for replacement parts and repairs.
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Testimonial Star Rating - 865700
by Arlene H. - 5/5/2016
BMw plumbing is always good, neat, reliable, come on time and tell you what the problem involves and how much it will be. The first truly good plumber in many years!
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Testimonial Star Rating - 865701
by Christy B. - 5/4/2016
I had a great experience with everyone at BMW. Andy was very friendly over the phone as well as courteous to let me know when the technician was 15 minutes away. Lou was fantastic and fixed everything without a hitch! He was very personable and friendly - I have found my new plumber! Thanks so much!
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Fantastic experience all around! Will call again!
Testimonial Star Rating - 928273
by Christy B. - 5/4/2016
I have had so many workmen in the house lately, but none as courteous and professional as Lou. He is a top notch technician and fixed all of my plumbing issues. I also appreciate that Andy called to let me know that Lou was running 15 minutes behind. No one ever...
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Excellent
Testimonial Star Rating - 1211973
by Howard S. - 5/4/2016
Tom was excellent.
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Testimonial Star Rating - 865702
by Ed H. - 5/3/2016
There is no substitute. Best advice, punctual, get it done right the first time.
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They we great!
Testimonial Star Rating - 928275
by Kathy M. - 5/2/2016
We have BMW for many years and they never let us down. They are always timely and professional. Let's face it- plumbing problems are more often than not some sort of issue that needs immediate attention, and they are always helpful.
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On time, did exactly what asked at appropriate price
Testimonial Star Rating - 928276
by Stacey M. - 5/1/2016
Hired them based on reviews and they didn't disappoint. Loved being able to hire a local person
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Tom was excellent.
Testimonial Star Rating - 928277
by Howard S. - 4/27/2016
Excellent!
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Professional, clean, well-done, trustworthy
Testimonial Star Rating - 928278
by Sally S. - 4/26/2016
It was high-time I had my rust-laden disposer replaced before it wore out and caused a problem. So today I had a brand-new disposer installed. I always ask for Tom. He's professional, hard-working, friendly, and trustworthy. I'm also chemically sensitive and Tom is...
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Testimonial Star Rating - 865703
by Mary W. - 4/26/2016
I've used this company for years and continually refer my friends. They are efficient, courteous, knowledgeable, and always there in an emergency. My son recently had an emergency and they got the job fixed immediately. What's more, Mike, Andy, and all their employees are a joy.
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Excellent
Testimonial Star Rating - 928279
by Ray W. - 4/25/2016
Don did a great job in finding problem and solution in a great time. Always will recommend BMW!
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Testimonial Star Rating - 865690
by Matt O. - 4/24/2016
Another great BMW job remodeling a 25 year old bathroom. Great coordination with Banner Plumbing Supply for all the components.
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I would never call anyone else
Testimonial Star Rating - 928280
by John R. - 4/21/2016
I've needed a plumber 4 times in ten years, and found BMW through sheer good luck. They show up on time, get the job done, leave the place clean, and act professionally. What more could you want?
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Very thorough & professional. No problems
Testimonial Star Rating - 928281
by Gail G. - 4/13/2016
Everything explained. Questions answered
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Excellent
Testimonial Star Rating - 928282
by Ted H. - 4/12/2016
Everything is done well and explained well. We like the gold member program. Lou is great.
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Quick and easy
Testimonial Star Rating - 928283
by Jennifer N. - 4/4/2016
BMW was super efficient and resolved our problem very fast. Excellent service! Thanks Lou & Dan.
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Very good experience
Testimonial Star Rating - 928284
by Sandy W. - 3/31/2016
Very satisfied. He was very friendly and seemed to know what he was talking about. He gave some very good advice but I did not feel I was being sold a "bag of goods" or being upsold. He worked very efficiently and professionally. Very honest and highly recommended.
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Excellent
Testimonial Star Rating - 928285
by Shannon B. - 3/29/2016
We were very happy with all services provided.
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Very positive
Testimonial Star Rating - 928287
by Keith P. - 3/28/2016
John, the technician who did our work was excellent. We are very pleased with his service.
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prompt and efficient
Testimonial Star Rating - 928286
by Sarah G. - 3/28/2016
Serviceman arrived on time and worked quickly and efficiently. Fully explained the work that was required and the associated costs.
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On time, professional
Testimonial Star Rating - 928290
by Jill F. - 3/23/2016
Excellent customer service, educated me on some tips to avoid having same problem again.
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Great
Testimonial Star Rating - 928288
by Stephen N. - 3/23/2016
Don came on time, explained everything and made sure I understood it. He suggested important and needed changes. Worked without any bother. I would think he does this always.
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Very fine.
Testimonial Star Rating - 928289
by Jane H. - 3/23/2016
Lou is personable, efficient, professional. He took my call in the morning and was able to take care of what needed to be done that afternoon. He also pointed out some things we will need to attend to soon.
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Testimonial Star Rating - 865704
by Matt P. - 3/22/2016
Service is fast, reliable and thorough. Although they are not the least expensive, they are very honest. They saved me thousands of dollars on a project by telling me I didn't need what at first was proposed. I wouldn't have known the difference and now they have my trust.
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Excellent
Testimonial Star Rating - 928291
by Connie W. - 3/21/2016
I've always had a good experience with BMW, and this was no exception. Lou showed up on schedule and was professional and courteous. I would recommend BMW to my neighbors/friends.
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Amazing from booking the appointment to completion of the job.
Testimonial Star Rating - 928292
by Linda K. - 3/17/2016
Lou was not only an outstanding plumber but his timeliness, professionalism and friendly demeanor made a plumbing crisis an easy fix! Thanks so much; we will be using BMW and requesting Lou for next time!!
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Testimonial Star Rating - 865649
by Jeff B. - 3/17/2016
Andy, Mike and the whole staff are great and give practical advice. Recently I bought a stove and needed to move a gas line so the stove would sit flush against the wall. The sent a technician over who quickly assessed the situation and advised me of my options. At his recommendation we tried a solution that was very successful and saved the ceiling in my basement.
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Positive
Testimonial Star Rating - 928293
by Jeff K. - 3/16/2016
*Love the dates posted on units & when service is due Very Clean on Time Friendly Explained to me All units & what to watch for--
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Good experience overall
Testimonial Star Rating - 928294
by Kevin M. - 3/15/2016
It took two trips but my hot water heater issue was resolved to my satisfaction. Ed was professional and polite. He explained everything he did and gave me some advice on care and maintenance of the heater also. I would definitely recommend BMW to others.
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Testimonial Star Rating - 865705
by L K. - 3/11/2016
Amazing service from the scheduling call to clean up of our plumbing emergency. Lou came and was so professional and amazingly friendly. He was even so sweet to my toddler son and showed him all his tools!! To top it off,price was not to be beat. Definitely our new plumber!!
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extremely helpful and professional
Testimonial Star Rating - 928295
by Buzz F. - 3/9/2016
I would recommend BMW to anyone. I also joined their service club.
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Excellent as always!
Testimonial Star Rating - 928296
by Judith G. - 3/7/2016
Responded immediately to what could have been an extremely inconvenient problem caused by the installers of new counters in my laundry room.
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Ed did a great job
Testimonial Star Rating - 928297
by Mary D. - 3/1/2016
Timely - Thorough - Personable
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Highly satisfied.
Testimonial Star Rating - 928298
by Marisa W. - 2/19/2016
The scope of the job was quoted in advance with various proposals to improve efficiency of water heaters. Two very competent plumbers arrived on time with necessary parts and equipment to complete the job neatly with no drips! Very nice men who were patient...
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Wonderful
Testimonial Star Rating - 928299
by Debbie H. - 2/19/2016
Rick went above and beyond to solve our plumbing problem. He was friendly and knowledgeable. I would call him first with our next plumbing issue. (Hopefully we don't have to call!)
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Great! Found the problem.
Testimonial Star Rating - 928300
by Arlene H. - 2/18/2016
TOM was fabulous! He went to the crawl space and found the leak, returned later and fixed EVERYTHING and no mess!
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Great from morning phone call through finish
Testimonial Star Rating - 928301
by Ken M. - 2/17/2016
I've always had good experiences with BMW Plumbing. Always come within time frame and always problem solve without us always having to buy a new product(sometimes repairs work better than replacing.) Service people are always polite.
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Great service.
Testimonial Star Rating - 928302
by Barbara M. - 2/11/2016
This job required crawling through an unheated crawlspace on a frigid January morning. The plumber, Dan, was efficient, uncomplaining and did a fine job replacing a disintegrated shower drain. He also cleaned up after himself.
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John did a great job
Testimonial Star Rating - 928303
by David R. - 2/8/2016
John did a great job analyzing the problem and then fixing it quickly, efficiently and in a way that saved us money. I highly recommend BMW.
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BMW's service is outstanding. They are customer-oriented and focus on solving your problem in a timely manner.
Testimonial Star Rating - 928304
by Kathryn C. - 2/5/2016
Ed Mitler arrived on time, assessed the situation and provided me with a complete estimate. He fixed the problem in a timely manner and ensured the area was clean before leaving. His friendly demeanor and professionallism made my day. Thank you Ed.
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Excellent.
Testimonial Star Rating - 928305
by Barbara R. - 2/3/2016
Tom was great, very professional and the job was done quickly, no mess left behind. Great job!
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I really depend on BMW!!
Testimonial Star Rating - 928307
by Sue R. - 1/31/2016
Ed recently came to check on a hot water issue. He took care of the problem and made a note of an issue to keep an eye on. He is always professional and makes sure to take care of the problem efficiently.
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Laundry Room Update
Testimonial Star Rating - 928306
by Peter H. - 1/31/2016
On-time and within the budget. Top quality. Amazing improvement/elimination of basement odors after you guys fixed the vent hookup. Ed did a great job. Many thanks to Tom pointing out the issues with the basin and recognizing the opportunity to gain some...
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Testimonial Star Rating - 865706
by Denise A. - 1/26/2016
Outstanding! Called and got an appointment for the same day. The were very helpful and I would definitely use them again.
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Testimonial Star Rating - 865707
by Elizabeth A. - 1/22/2016
I have lived in Highland Park my entire life and would recommend this company to everybody that is need of a top-notch plumber. They set the bar very high when it comes to customer service and their attention to details on the job. This company is very professional and a pleasure to deal with. They do GREAT work!
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Testimonial Star Rating - 865708
by Dale S. - 1/21/2016
Best customer service ever! I called and got service same day after they took the time to answer all of my questions. They were very knowledgeable and were beyond helpful. As a new customer, I was really appreciative that they they were so accommodating to my schedule. I am glad I used BMW Plumbing and will continue to do so as well as recommend them to anyone that needs a great plumber.
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Excellent
Testimonial Star Rating - 928308
by Ti L. - 1/21/2016
Dan did excellent job. I am very satisfy with what he's done to fix the broken pipe.
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Installed new kitchen faucet
Testimonial Star Rating - 928311
by Jim N. - 1/20/2016
Call BMW to repair leaking faucet. The technician suggested a new faucet. Given the age of the old faucet and the cost to repair, I decided to install the new one. I am very satisfied with BMW's handling of the job.
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Very courteous.
Testimonial Star Rating - 928310
by Don M. - 1/20/2016
Dan carefully explained the pump issue and offered a clear option for us. Very pleased with his job.
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Excellent overall experience.
Testimonial Star Rating - 928309
by Seth G. - 1/20/2016
Our service professional Dan was terrific. He did a great job helping to diagnose our plumbing problem. He was very clear in his explanations and was courteous and professional. We will recommend BMW to other families.
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Our plumbing problem was fixed very quickly by Ed
Testimonial Star Rating - 928312
by Curt S. - 1/15/2016
BMW plumber Ed was great. He promptly responded to our plumbing problem and fixed very quickly and professionally. We are always happy to recommend BMW Plumbing to family and friends.
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Service was excellent, great customer service.
Testimonial Star Rating - 928313
by Wesley J. - 1/12/2016
Great customer service, resolved issue as asked. Would recommend to friends.
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Excellent - Very helpful.
Testimonial Star Rating - 928314
by Ross F. - 1/12/2016
BMW plumbing spent 30 minutes on the phone on Saturday diagnosing the problem and came on time Monday morning. Dan helped to explain ways to test and detect any issues.
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Very good.
Testimonial Star Rating - 928315
by Chuck K. - 1/11/2016
The service provided was very good. John assessed a problem that needed attention and provided an understanding of the problem, and performed the work in a timely and professional manner. He provided an annual assessment that was thorough.
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Competent, prompt, quality service
Testimonial Star Rating - 928316
by Charles C. - 1/7/2016
BMW Plumbing solved a difficult plumbing problem quickly and at a low price. They responded quickly, analyzed the problem and effectively solved it. The service provider explained what needed to be done and gave an accurate cost estimate before he began. We would...
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Competent & professional
Testimonial Star Rating - 928317
by Fred M. - 1/4/2016
Made a prompt appointment. Arrived within the 2-hour window they estimated, inspected situation thoroughly for additional issues before starting. Repairs were done competently, and pricing was fair.
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Best plumbing service on the north shore
Testimonial Star Rating - 928318
by Michael S. - 1/2/2016
We work with BMW Plumbing both at our home and as a preferred contractor with our business. They are always professional, timely and perform the work the right way the first time.
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Outstanding.
Testimonial Star Rating - 928319
by Gerald P. - 12/29/2015
On time - on budget - Tom was efficient, knowledgeable and neat. BMW is great to work with.
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Very good.
Testimonial Star Rating - 928320
by Linda O. - 12/22/2015
Rick was very helpful explaining the replacement of our new water filter. He was very courteous and professional. We would have him back anytime!
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efficieent,on time and professional
Testimonial Star Rating - 928321
by maureen r. - 12/22/2015
always very good service
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Great Service!
Testimonial Star Rating - 928322
by Curt S. - 12/17/2015
BMW and Dan came to the rescue when we discovered a leaky pipe in our basement. We were getting Christmas decorations out and found water dripping on them. Great service as always, BMW Plumbing!
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Testimonial Star Rating - 870559
by Carol Sterenstein - 12/13/2015
BMW is very responsive to customer needs and they work with you to fit service into your schedule as well as theirs. The plumber explains what needs to be done for repair, what, if any, issues may arise due to age of the fixture being repaired or the configuration of the wall, floor, location of the fixture, etc. I appreciate knowing what issues there may be prior to an issue actually arising. I called BMW after I came home from vacation and found a pipe had sprung a leak inside a wall and the plumbing company I had used for over 20 years told me I'd have to wait, they were busy, and it would be at least 2 days before they could work me in. Even though I had shut off the water at the main prior to leaving, it turned out it was broken and although it slowed the leak, it did not shut off the water flow 100%. Water was under my hardwood floor and had soaked the bottom third of the wall and was continuing to flow. I needed help immediately--BMW had someone out almost immediately. I will always appreciate that kind of responsiveness.
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Testimonial Star Rating - 870557
by JA L - 12/13/2015
BMW Plumbing of Deerfield, IL did a fine and timely job installing a new hot water heater. We chose to install a power assisted direct vent model and the service manager was very patient answering my many questions. The installer, Ed, explained the procedure, was not intrusive and cleaned up after doing a fine job. We would use them again.
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Whole House Evaluation & Service call
Testimonial Star Rating - 928323
by Cathy S. - 12/9/2015
Amazing service. They moved my appointment time on short notice and John showed up promptly. He was personable, professional, courteous and neat! Always a pleasure to work with.
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As usual, excellent
Testimonial Star Rating - 928324
by Norm H. - 12/9/2015
Arrived in a timely manner, performed the work required and I was satisfied. They explained the settings on the new water heater and explained what to do if we go on vacation. All in all, very satisfied.
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John was very kind, neat, professional, and pleasant
Testimonial Star Rating - 928325
by Andrea G. - 12/8/2015
The work was great!
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Testimonial Star Rating - 865607
by David Walner - 12/7/2015
Excellent job fixing my plumbing issue; Highly recommend them.
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Excellent.
Testimonial Star Rating - 928326
by Herb M. - 12/3/2015
Very good.
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excellent from point of telephone call to finish
Testimonial Star Rating - 928327
by Jillian L. - 11/30/2015
I have had several jobs done by BMW. Best plumbers ever and we have had many. Bonus-they actually call you and tell you accurately when they are arriving, will call before coming and arrive exactly on time or early. Prices are competitive as well. P.S. I sent them...
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Sump Pump replacement
Testimonial Star Rating - 928328
by Anthony R. - 11/28/2015
Had a sump pump issue which had caused some water on our very crowded basement floor. As this happened after hours the day after Thanksgiving we figured it might be a tough appointment to get. But within an hour and a half Ed showed and was thorough in his...
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Excellent
Testimonial Star Rating - 928330
by Randy E. - 11/23/2015
Everything done with clear explanations and on time. Well done.
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Tom is the best! We are always thrilled with his work.
Testimonial Star Rating - 928329
by Carl & Judy W. - 11/23/2015
We always know that whenever we have a problem, Tom will solve it and fix it with great skill and concern for our satisfaction. We give him and A+ for customer satisfaction!
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Extremely Pleased
Testimonial Star Rating - 928332
by Elise K. - 11/18/2015
We had John at our house today to fix a few minor issues. He was on time, polite and very professional. He communicated the problem, quoted the price and fixed the problem in a timely manner. Happy to have him back.
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Excellent Customer Service
Testimonial Star Rating - 928333
by Deerfield H. - 11/18/2015
Our sump pump went out and we called after hours to see if we needed a repair right away. They called back that night and said I would hear by 730am the next morning. I got a call at 710am and they were at my house by 740am and the new sump pump was installed...
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Excellent
Testimonial Star Rating - 928334
by Beth G. - 11/17/2015
Will not use anyone else but BMW - They are the best!!
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Good plumber, high price
Testimonial Star Rating - 928335
by Bill S. - 11/17/2015
Ed is experienced and very professional - good diagnostician (amount charged - $494 - seems high).
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helped out a lot
Testimonial Star Rating - 928336
by Joel G. - 11/9/2015
I had a home inspector write up that I needed something done on my hot water heater. Shame on me for not looking carefully but when BMW came out the pointed out to me that it was actually furnace piping that the inspector was talking about and there was really...
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Excellent
Testimonial Star Rating - 928338
by Beth G. - 11/4/2015
The best on the North Shore!!
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They were on time. Friendly. And fair price!
Testimonial Star Rating - 928337
by Roland D. - 11/4/2015
BMW Plumbing is the best I have ever used. The technician, Tom, was on time. He was very friendly and explained what he was doing. I would definitely recommend them to my friends. Keep up the great work!
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Ed was patient, knowledgable and worked diligently to resolve the issue.
Testimonial Star Rating - 928339
by E Brook R. - 11/3/2015
I would recommend BMW Plumbing to anyone needing emergency or maintenance service. They arrive on time, and prepared with everything needed to repair/resolve the problem. On-going maintenance was clearly explained to avoid future issues.
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Professional, on time and efficient
Testimonial Star Rating - 928340
by C R. - 10/26/2015
fixed a leak in the bathroom. John identified the problem quickly and fixed it within the hour.
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Tom did an excellent job inspecting our house's plumbing.
Testimonial Star Rating - 928341
by Irene R. - 10/22/2015
He found something that needed to be fixed immediately and took care of it. He also suggested things we should consider replacing in the future.
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Top notch as alwayd.
Testimonial Star Rating - 928342
by Aldo T. - 10/20/2015
Satisfied and informative A to Z.
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Correcting one problem led to a second and I question your policies.
Testimonial Star Rating - 928344
by Mary Lou G. - 10/15/2015
My technician was a very nice man, polite and punctual and seemed to diagnose problem quickly. My issue is with your pricing policies. He arrived two or three minutes before noon, started work pretty quickly and routed the clogged kitchen drain, finishing a couple...
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Excellent!
Testimonial Star Rating - 928345
by Donna O. - 10/14/2015
Ed was professional, time efficient, and appears to have diagnosed the problem. Thank you Ed!
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Reliable and knowledgeable. Just Great!
Testimonial Star Rating - 928346
by Sandy W. - 10/14/2015
Thank you so much! I have Cold water now. I contacted BMW in August of 2014 after reading reviews on line. Really great honest comments. I had them fix some things and as stated online I got prices before they started the work. Paying for plumbing work is...
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Outstanding
Testimonial Star Rating - 928347
by Ray W. - 10/12/2015
We had a master bath pipe leak starting at 8am and I contacted BMW Plumbing by 8:30am, Ed came out within the hour and diagnosed where leak was after cutting through some very thick plaster and lath board walls/ceiling and clamped leak. Was completely done by...
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Excellent and a good value
Testimonial Star Rating - 928348
by Mark K. - 10/8/2015
Great professionalism from all BMW personnel we dealt with during our bathroom remodel.
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Always a great experience!
Testimonial Star Rating - 928349
by Elise F. - 10/6/2015
I've been using BMW Plumbing for over 15 years and am always happy with their service! If you have to call a plumber, this is the one to call. They are friendly, considerate of my time and very careful when working in my home. All of the service guys are great. I...
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Wonderful.
Testimonial Star Rating - 928350
by Judy P. - 10/5/2015
Response time was better than expected. The job was completed with professionalism, explained clearly, complete with follow-up advice. The job site was left clean and neat. I couldn't have expected more!
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Dan immediately found problem and fixed quickly
Testimonial Star Rating - 928351
by Sarah R. - 10/2/2015
Dan was very good. He explained the problem, showed me how the parts worked, and fixed it quickly.
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Best plumber I've ever used
Testimonial Star Rating - 928352
by Susan R. - 9/30/2015
While I had painters, the painters discovered a leak in the ceiling. I had never used BMW before, but the online reviews were good. The man who answered was very responsive and I had a plumber at my house in no time. The plumber was Tom and he was great. It wasn't...
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Testimonial Star Rating - 865709
by Susan R. - 9/29/2015
The best plumbers I've ever used. Very responsive to my call. Tom, the plumber who arrived, was professional and definitely knew what he was doing. I would definitely use BMW again and highly recommend them.
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Testimonial Star Rating - 865674
by Michael M. - 9/29/2015
I can't recommend BMW too much! We had another plumber in to clear a blocked sewer line. He said the sewer line was sheared at the foundation and that our porch needed to be jack-hammered and removed so he could reconnect the line properly. Cost quote was about $6000.00! Mike from BMW quoted the job, but then used his video equipment to verify that the line was really not sheared as originally suspected. Our cost: $195 to video the entire sewer line. Very thorough and very honest people! Highly recommend.
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very professional company
Testimonial Star Rating - 928353
by Susi H. - 9/22/2015
I have used BMW Plumbing for many years and have always had excellent service. It is very easy to set up an appointment. They always arrive on time and the service people always present themselves in a very professional manner.
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Tom is a professional.
Testimonial Star Rating - 928354
by Keith C. - 9/18/2015
Tom is a professional plumber and one of several at BMW. That's why we are repeat customers.
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I always have a great experience with BMW.
Testimonial Star Rating - 928355
by Deborah R. - 9/18/2015
I would recommend BMW to everyone. They replaced both of my hot water heaters last year.
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Summary is correct
Testimonial Star Rating - 928356
by Linda G. - 9/11/2015
John was a very good plumber and i would recomended him highly
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Very Good--Prompt, On Time, Fast.
Testimonial Star Rating - 928357
by Laura B. - 9/10/2015
BMW Plumbing was very prompt. They finished the job much faster than expected and did a great job explaining what work was needed.
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Exceptionally satisfied with the work performed
Testimonial Star Rating - 928358
by Bruce H. - 9/8/2015
The attention to detail was great. I received a call about 15 minutes before they arrived to let me know they were on their way. The work got performed quickly and without a mess being made.
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Terrific.
Testimonial Star Rating - 928360
by Chris A. - 9/2/2015
The workmanship was excellent. I will hire BMW Plumbing again.
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Amazing.
Testimonial Star Rating - 928359
by Jennifer D. - 9/2/2015
Tom was amazing! I called because I was told by someone that I should have my sewer line rodded yearly. I have a newer house, and Tom said it probably wasn't necessary. Instead he walked me through a lesson of how the house plumbing works, and what to know if I had...
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Terrific.
Testimonial Star Rating - 928361
by Larry D. - 9/2/2015
I emailed this company on Sunday, heard back from them by 7 AM Monday; and by 7:45 Tom was here. I appreciate the prompt and efficient service. Tom was professional and told me what work he did, and what I should look out for in the future.
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A+.
Testimonial Star Rating - 928362
by Kenneth W. - 8/31/2015
BMW is terrific. Tom got to the heart of the issue quickly. The problem is resolved. Thank you!
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All work done in a professional manner
Testimonial Star Rating - 928364
by Cindy S. - 8/28/2015
Ed explained everything and was very clean and courteous.
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Ed was great!!!
Testimonial Star Rating - 928363
by suzanne R. - 8/28/2015
I would request Ed again. He was professional, and got the job done in a timely manner!!
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Timely service, fixed problem
Testimonial Star Rating - 928365
by Scott S. - 8/22/2015
Personable service does in a timely fashion. Highly recommend.
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Great experience from beginning to end.
Testimonial Star Rating - 928366
by Deb C. - 8/20/2015
I cannot speak highly enough about the people at BMW Plumbing. Andy could not have been nicer or more understanding of my plumbing plight. He immediately sent Tom out, who not only fixed the problem efficiently and thoroughly, but entertained me with his great...
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Very fast & they clean-up the job extremely well.
Testimonial Star Rating - 928367
by Peter H. - 8/19/2015
Fully delivered on all aspects of the work quoted.
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Reliable
Testimonial Star Rating - 928368
by ron c. - 8/13/2015
Reliable and quality
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I'll be using your service from now on.
Testimonial Star Rating - 928370
by Michael A. - 8/12/2015
From the first call to Meg who was extremely helpful to sending Rick Palmer out to solve our problem. He was quick, friendly, and very professional. I'll be using Rick on my new home in two weeks. Rick the best plumber I've ever had work on my house.
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Excellent
Testimonial Star Rating - 928369
by Amy S. - 8/12/2015
Excellent service. Very knowledgable and respectful. Fast service and don't try to sell you services you don't need. They don't make you wait around for hours, they will call and let you know when they are coming. I would definitely recommend them to anyone.
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Wonderful. Dan was great.
Testimonial Star Rating - 928371
by Ralph W. - 8/8/2015
He did a quick job. While doing a job (inside and out) updating our water for the garden, Dan took care of our newly updated wooden floors. Dan explained everything he did. And the product was great.
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Excellent.
Testimonial Star Rating - 928372
by Carol S. - 8/6/2015
The company does their best to provide service as soon as possible; courteous, friendly, and neat in their work habits.
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Wonderful! Best plumbers we have worked with!
Testimonial Star Rating - 928374
by Victor C. - 7/31/2015
BMW Plumbing was terrific! They arrived on time, were courteous, professional, and neat.
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Wonderful, efficient and pleasant!
Testimonial Star Rating - 928373
by Hazel H. - 7/31/2015
The serviceman arrived right on time and was extremely pleasant. He did the repair efficiently and willingly looked at another item to check if it was working right. It was a most pleasant experience with John. We've used BMW for years and will continue to do so.
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Fast response to a critical situation at a reasonable price
Testimonial Star Rating - 928375
by Ted G. - 7/30/2015
We had backup on our main sewer line. They responded within a hour. Dan, the service guy, was professional and make a quick evaluation of the situation. After a short trip to get the correct equipment, the had the problem resolved in about an hour.
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Five star!
Testimonial Star Rating - 928376
by Irene R. - 7/29/2015
Dan did a great job. He fixed the problem quickly and neatly.
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Wonderful!
Testimonial Star Rating - 928379
by Laura B. - 7/24/2015
Dan was prompt, professional, and explained the problem in detail. Most importantly, Dan made my kitchen sink work again!
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Excellent.
Testimonial Star Rating - 928378
by Marilyn A. - 7/24/2015
Everything with BMW Plumbing was perfect.
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Great job
Testimonial Star Rating - 928377
by Betsy H. - 7/24/2015
Dan I was extremely knowledgeable. Was able to assess and identify the source of the problem and fix it in a very timely and professional manner. Very impressed with him.
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John was great and explained everything.
Testimonial Star Rating - 928381
by Joyce P. - 7/17/2015
John found issues other than the original problem and did a great job. He explained everything he did and was very professional.
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Excellent all the way through!
Testimonial Star Rating - 928380
by Ed H. - 7/17/2015
When we made the appointment with Andy, he was very friendly and responsive. Got us scheduled quickly and to fit our schedule. John arrived on time, was very presentable and did a great job. He was quick, thorough and friendly. He didn't waste time, but was...
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Excellent.
Testimonial Star Rating - 928382
by Al L. - 7/13/2015
They are the best firm I have ever used.
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Ed came out and was knowledgeable and efficient - and very nice!
Testimonial Star Rating - 928383
by Debbie T. - 7/10/2015
Enjoyed working with Ed and glad he could come out so quickly. Put my mind at ease about the leak and then explained how he was able to fix it. He was knowledgable, efficient and very nice to work with!
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Excellent work - Very pleased!
Testimonial Star Rating - 1074282
by Jo Anne R. - 7/6/2015
Rick was informative, efficient, and pleasant. He arrived quickly, explained the problem, fixed it efficiently and was a pleasure to work with.
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Outstanding
Testimonial Star Rating - 928384
by Arlene H. - 7/6/2015
Ed was courteous, professional and answered my questions and advised on what he would do for an incident. It was a pleasure to have someone so thoughtful as Ed.
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Professional, thorough, and on time.
Testimonial Star Rating - 928386
by Elissa H. - 6/30/2015
My experience surpassed my expectations.
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1st time I've ever had a plumber to refer.
Testimonial Star Rating - 928387
by Matt P. - 6/30/2015
I have used them twice now. Both times they have done everything well and for LESS than the estimate.
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Excellent.
Testimonial Star Rating - 928388
by Richard L. - 6/25/2015
Ed knew what he had to do and he did it perfectly.
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all great
Testimonial Star Rating - 928389
by A W. - 6/24/2015
Extremely dependable company - prompt, friendly workers, and no high pressure - they do what is asked of them at a very reasonable price. There is no job too small, and they are most appreciative of your business.
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Excellent.
Testimonial Star Rating - 928390
by Marshall D. - 6/23/2015
Prompt, courteous, knowledgeable, efficient.
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Great.
Testimonial Star Rating - 928391
by M L. - 6/15/2015
Tom was an excellent plumber who assessed and quickly fixed our problems. Thank you!
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Excellent.
Testimonial Star Rating - 928392
by Debbie M. - 6/15/2015
Had never used BMW plumbing before. I was extremely happy with their timeliness, professionalism, and explanation of their work. I would definitely use them again. The technician did a perfect job.
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Excellent work
Testimonial Star Rating - 928393
by Marsha G. - 6/11/2015
John was just great , in 30 minutes he explained and corrected our plumbing problem and was on his way
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Great service. John was great and very professional.
Testimonial Star Rating - 928394
by Jon R. - 6/9/2015
Recently moved into a house. 5 days into it toilet in the basement toilet overflowed. BMW sent someone out within the hour. Great professional service.
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Tom the tech was experienced, efficient, petient, helpful, and friendly!
Testimonial Star Rating - 928395
by Dennis A. - 6/9/2015
We were called in advance to let us know Tom would be early (good communication from office). When he arrived Tom listened to the problem outlined, explained what he would do and what the charges would be. He solved the problem, explained the cause of the problem...
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Installation of 3 faucets
Testimonial Star Rating - 928396
by Roseanne H. - 6/4/2015
Rick arrived on time with the proper equipment and the faucets I had ordered. He installed them in a timely manner. Cleaned up and left no mess. He returned today and cleared a very slow tub drain which 2 other plumbers failed to clear.
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Dependable and Timely Service
Testimonial Star Rating - 928397
by Raymond B. - 6/1/2015
Very quick response (within a couple of hours from time of call for service) to fix a leak in the toilet. Replaced a Fill Valve that was defective resulting in a leak from the toilet bowl onto the bathroom floor. Technician was Dan I., who was efficient and...
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I Always Trust Tom to Do the Job Well.
Testimonial Star Rating - 928398
by Sally S. - 6/1/2015
I have used BMW Plumbing since I moved into my own home 14 years ago. They have always been respectful, professional, competent, and courteous. I feel confident and relaxed that they will do the job well. Thank you BMW and Tom!
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Excellent.
Testimonial Star Rating - 928399
by Stephen L. - 5/29/2015
Always excellent. I also appreciate the flexibility with scheduling.
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Pleasant experience all around.
Testimonial Star Rating - 928400
by Matthew S. - 5/28/2015
Tom was proactive in seeing that our needs were taken care of. He handled the job like a pro and finished in a timely manner.
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Prompt and professional service.
Testimonial Star Rating - 928402
by Daniel W. - 5/27/2015
I called at 8am, and the hot water heater was installed and functioning by noon.
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John was great!
Testimonial Star Rating - 928401
by Marisa M. - 5/27/2015
Always a pleasure. Timely, courteous, and efficient!
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BMW is always top notch.
Testimonial Star Rating - 928403
by John W. - 5/22/2015
The service was timely and efficient. Mike kept in touch within the time-frame for my visits. John was great. They were very professional and efficient.
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Always professional and effective!
Testimonial Star Rating - 928404
by Kathleen M. - 5/21/2015
They are delighted to service and arrive in 20 minutes. The foot/shoe covers are always welcome. They replaced just what the situation needed.
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Well Done and Timely
Testimonial Star Rating - 928405
by Judith L. - 5/20/2015
Our hot water system vent malfunctioned and BMW worked with us to get the matter resolved quickly and safely. We opted for a new hot water heater and the service manager, Mike, was very patient with our many questions. He even came to our house so that he could see...
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A tricky situation
Testimonial Star Rating - 928407
by William B. - 5/19/2015
Problem occurred 5.30am Called Mike and his team at 7.00am problem solved 10.30am. Fantastic response, cant thank them enough.
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prompt, efficient and friendly service
Testimonial Star Rating - 928406
by Jack N. - 5/19/2015
I called BMW for a general non emergent problem and the very next morning at 8 am Dan I. showed up promptly as scheduled. He performed the tasks needed in a very efficient manner. Since we all know that time relates to expense his efficient and diligent work surely...
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Tom Killian came out to our home twice. He was professional and fixed the problem in a time-efficient, courteous manner. I highly recommend him.
Testimonial Star Rating - 928408
by Judy V. - 5/15/2015
Tom Killian was great and very professional.
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Professional and neat; they are a company that that takes pride in their work.
Testimonial Star Rating - 928409
by David L. - 5/14/2015
BMW took a stressful situation and made it a lot easier to handle an unfortunate plumbing problem. This company was a pleasure to work with, and I will not hesitate to refer their services! It was my first time using them and it won't be my last! Thank you BMW!
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Great
Testimonial Star Rating - 928410
by Dave B. - 5/13/2015
Everything was A+. They were on time, polite, and the work was excellent. I am very happy, and I would refer others to them.
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Very good service and extremely timely.
Testimonial Star Rating - 928411
by John M. - 5/12/2015
We have had consistently good results with BMW Plumbing. They are pleasant, timely and do excellent work.
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Outstanding
Testimonial Star Rating - 928412
by Pat S. - 5/9/2015
BMW has serviced my home in Old Edgebrook for many years always doing outstanding work. Recently John came. He is the best, explaining the problem, how he would solve it, which he promptly/efficiently did.
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Tom was here..
Testimonial Star Rating - 928413
by Dennis B. - 5/7/2015
Tom is always prompt, courteous and friendly. He takes time to explain what he is doing and what needs to be done. Today he checked with the scheduler and took on an additional project on the same call.
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Professional, easy, and satisfactory.
Testimonial Star Rating - 928414
by Michael R. - 5/6/2015
Service tech quickly identified the problem and fixed the issue. Answered all of my questions directly and to my satisfaction.
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Always a great experience with BMW service
Testimonial Star Rating - 928415
by Jeff A. - 5/6/2015
Dan came exactly when promised, took the time to review my setup and answer all my questions. Gave me a quote before proceeding and the then very efficiently fixed my primary pump and installed a new backup system. Cleaned up as if he was never here and took me...
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Excellent!